50 وظيفة Client Relations Manager في Karachi

Company Overview

10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. Recognized as the winner of the Best Tech Work Culture Timmy Award in Washington, DC, featured on the Inc. 5000 Fastest-Growing Companies list, and ranked the #1 Most Diverse Midsize Company in Greater Washington, we are committed to delivering exceptional digital solutions while fostering an inclusive and purpose-driven culture. We partner with enterprises, mid-market businesses, and high-growth startups to accelerate digital transformation through cutting-edge technologies. From building secure digital experiences and modern cloud-native applications to driving AI-powered innovation, we empower organizations to scale and succeed. At 10Pearls, we believe in doing well while doing good—creating meaningful impact for our clients, employees, and communities.

Role

10Pearls is seeking an experienced People Success Manager/Lead to lead strategic HR initiatives that enhance employee experience, strengthen organizational capability, and align people practices with business objectives. This role will oversee the end-to-end employee lifecycle, talent management, performance management, succession planning, and organizational development while driving data-informed decision-making and AI-enabled HR transformation.

The ideal candidate is a strategic HR professional with strong business acumen, leadership capabilities, and a passion for building high-performing teams in a fast-paced technology environment.

Responsibilities

• Own and continuously enhance the end-to-end employee lifecycle, including policies, employee relations, compensation & benefits, and contract management.
• Lead talent review and succession planning initiatives to build a strong internal leadership pipeline aligned with business growth.
• Drive the quarterly and annual performance management cycle, ensuring consistency, transparency, and alignment with organizational goals.
• Design and implement employee engagement, retention, promotion, and career development strategies.
• Develop and continuously improve HR frameworks, including job descriptions, KPIs, competency models, and evaluation processes.
• Partner with business leaders to align People Success initiatives with operational priorities and long-term business strategy.
• Leverage HR analytics, dashboards, and AI-powered insights to identify trends, measure impact, and support proactive decision-making.
• Lead, mentor, and develop the People Success team while fostering a culture of collaboration, accountability, and continuous learning.
• Champion the adoption of AI and automation to improve HR processes, operational efficiency, and employee experience.
• Ensure compliance with company policies and employment regulations while promoting best HR practices across the organization.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field. A professional HR certification (SHRM, CIPD, PHR, etc.) is a plus.
• 5–8 years of progressive Human Resources experience, with strong expertise in Talent Management, Performance Management, Organizational Development, and Employee Relations.
• Proven experience managing the complete employee lifecycle and partnering with business leaders on strategic HR initiatives.
• Strong knowledge of succession planning, talent reviews, performance management, employee engagement, and retention strategies.
• Hands-on experience with HRIS platforms, HR analytics, workflow automation, dashboards, and AI-powered HR solutions.
• Demonstrated ability to use data and insights to drive business decisions and improve people outcomes.
• Experience working within the technology industry or high-growth organizations is strongly preferred.
• Excellent stakeholder management, communication, coaching, and influencing skills.
• Proven ability to lead teams, manage change, and thrive in a dynamic, fast-paced environment.

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