Customer Care Officer – Import & Export Documentation
- Karachi, Pakistan
Posted 26 days ago
About the role
Human Capital HR Solutions
Location :Karachi
Job description
Customer Officer – Import & Export Documentation / Customer Care
Location: Port Qasim, Karachi
Industry : Maritime and logistics (A Joint Venture between Dubai and Pakistan)
Employment Type: Full-Time
Qualification: Minimum Bachelors
Human capital HR Solutions, is looking for a Customer Officer to support its operations at Port Qasim. This role is ideal for individuals with strong communication skills who can effectively handle customer interactions and documentation related to import and export processes.
Key Responsibilities:
Handle customer queries and provide timely and professional responses
Coordinate with clients regarding import and export documentation
Ensure accurate preparation and processing of required documents
Maintain clear and consistent communication with internal teams and customers
Provide excellent customer service and resolve issues efficiently
Keep records of customer interactions and documentation
Requirements:
Strong verbal and written communication skills
Customer-focused mindset with a professional attitude
Basic understanding of documentation processes (training can be provided)
Ability to manage multiple tasks and meet deadlines
Proficient in MS Office (Word, Excel, Outlook)
1 to 2 years of experience in customer service or similar role
What We Offer:
Opportunity to work in an international business environment
Exposure to import and export documentation processes
Professional growth and learning opportunities
Competitive salary package
How to Apply:
Send your CV to: careers1.hc@gmail.com
CC: careers@humancapitalintl.com
Subject Line: “Customer Officer – Import & Export Documentation / Customer Care”
Job Type: Full-time
Work Location: In person
Work Location: In person