42 وظيفة Customer Service Rep في Karachi

Location: DHA, Karachi (Onsite)
Shift: Night (8:00 PM – 5:00 AM)
Experience: 2+ Years (Mid-Level)
Compensation: PKR 65,000 – 150,000/month (depends on skillset and how much target they have to achieve).

The Role:
We're not looking for another sales rep. We're looking for a closer.You'll be the first point of contact for inbound leads pouring in from Facebook, Instagram turning curiosity into contracts. You'll own the front-end sales cycle for a fast-moving digital design and technology team, pitching high-value creative services to brands, startups, and international clients who already want what we sell. Your job? Make sure they buy from us and buy more.This is a revenue-generating, growth-accelerating role for someone who understands that social media isn't just for scrolling — it's for selling.What You'll Own

• Lead Conversion: Engage, qualify, and convert inbound leads from Meta platforms and social channels into confirmed, paying clients.
• Strategic Pitching: Present and position services including branding, logo design, UI/UX, social media creatives, motion graphics, web design, and digital marketing assets with confidence.
• Upsell & Cross-Sell: Identify expansion opportunities within active projects — turning a logo job into a full brand identity, or a single creative into a monthly retainer.
• Relationship Building: Develop long-term client partnerships in the digital services space, not one-off transactions.
• Pipeline Management: Maintain rigorous follow-ups and keep lead data organized in CRMs and tracking systems.
• Target Ownership: Consistently hit and exceed monthly sales targets and KPIs.

Who You Are

• 2+ years in sales, client servicing, or social-media-driven business development — ideally within a digital agency, design studio, or IT services environment.
• Fluent in English (written and verbal). You can write a pitch that lands and close a deal on a call.
• Meta-native: You understand how leads behave on Facebook and Instagram. You know the rhythm of DMs,and inbox conversations.
• Commercially sharp: Strong negotiation, persuasion, and closing instincts. You sell value, not price.
• Digitally literate: Comfortable with CRMs, Google Sheets, and modern communication tools.
• Target-hungry: You thrive under pressure and get energized by a fast-paced, high-reward environment.

Bonus Points If You Have

• Experience dealing with international clients and understand global pricing expectations.
• Familiarity with creative workflows — you can speak the language of designers and developers.
• A track record of value-based selling in creative or tech services.

What's In It For You

• Competitive base salary with attractive, uncapped performance incentives — your results directly control your paycheck.
• Career acceleration in a rapidly growing digital agency with exposure to international clients and premium creative projects.
• Real ownership — this isn't a script-reading role. You'll have autonomy to pitch, price, and close.
• Night-shift premium with a stable, in-person team environment at our DHA office.

Pay: Rs65,000.00 - Rs150,000.00 per month

Work Location: In person