Telesales Executive
- Dubai, United Arab Emirates
Posted 25 days ago
About the role
Job Description – Telesales Executive
Telesales Executive-Department
Sales & Business Development
Location Dubai
United Arab Emirates
Employment Type
Full-Time
Job Summary
We are looking for a motivated and results-driven Telesales Executive to generate sales opportunities through outbound calls . The ideal candidate will identify potential customers, explain our products and services, qualify leads, schedule appointments, and support the sales team in achieving business targets. Excellent communication skills and a customer-focused approach are essential.
Key Responsibilities
- Make outbound calls to prospective customers
- Handle inbound inquiries and provide accurate product information.
- Promote mortgage and financial products to potential clients.
- Qualify leads and assess customer requirements.
- Schedule appointments for Mortgage Advisors and Sales Consultants.
- Follow up with prospects to convert inquiries into business opportunities.
- Maintain accurate customer records in the CRM system.
- Meet daily, weekly, and monthly call and sales targets.
- Build and maintain strong customer relationships.
- Resolve customer queries professionally and escalate complex issues when required.
- Stay updated on company products, services, and market trends.
- Ensure compliance with company policies and regulatory requirements.
Qualifications
- Bachelor's degree or equivalent qualification.
- Preferable 1–3 years of experience in telesales, customer service, banking, insurance, real estate, or financial services (Freshers can apply too)
- Experience in mortgage or banking sales is an advantage.
- Proficiency in Microsoft Office and CRM software.
Skills & Competencies
- Excellent verbal communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Persuasive and confident telephone manner.
- Target-oriented with a positive attitude.
- Strong listening and problem-solving skills.
- Ability to work independently and as part of a team.
- Good time management and organizational skills.
Key Performance Indicators (KPIs)
- Number of outbound calls made daily.
- Qualified leads generated.
- Appointments scheduled.
- Lead-to-conversion ratio.
- Monthly sales targets achieved.
- Customer satisfaction and follow-up effectiveness.
What We Offer
- Competitive salary plus attractive incentives.
- Performance-based bonuses.
- Career growth and professional development.
- Training on mortgage and financial products.
- Supportive and dynamic work environment.
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This JD can be customized specifically for Anchor Consultants – Mortgage & Financial Advisory Services, with responsibilities focused on UAE mortgage lead generation, bank coordination, and appointment setting for Mortgage Advisors.
Pay: AED2,000.00 - AED3,000.00 per month
Work Location: In person