Inbound Customer Service Representative
- Lahore, Pakistan
Posted 25 days ago
About the role
Location: College Road, Township, Lahore
Shift: Night Shift (6:30 PM – 3:30 AM)
Schedule: 5 Days a Week
We are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.
Key Responsibilities
- Handle inbound customer calls professionally and efficiently.
- Assist customers with inquiries and provide accurate information.
- Deliver exceptional customer service while maintaining a positive attitude.
- Resolve customer concerns in a timely manner.
- Maintain accurate records of customer interactions.
- Follow company policies and quality standards.
Requirements
- 1–2 years of USA-based call center experience (Inbound Customer Service).
- Excellent spoken English with a neutral or fluent accent.
- Strong communication and active listening skills.
- Punctual, reliable, and professional work ethic.
- Ability to work the permanent night shift.
- Must be comfortable working from our office.
- Candidates residing near College Road, Township, Lahore will be preferred.
What We Offer
- Competitive salary.
- Daily onsite meal.
- 5-day work week.
- Long-term career growth opportunities.
- Professional and supportive work environment.
How to Apply
Only candidates who meet the above criteria should apply.
Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.
Pay: Rs40,000.00 - Rs50,000.00 per month
Application Question(s):
- Where are you located in Lahore?
- Can you easily commute or manage Night shift?
- How many years of experience do you have?
Work Location: In person