10 Driver Delivery Operations jobs in Ajman

Job Overview

We are seeking an experienced, hands-on HR Executive to independently manage the HR function of a transport company with a workforce of 50–80 employees, the majority of whom are truck drivers, mechanics, and other blue-collar staff, alongside office and operations teams. The role covers the full employee lifecycle: recruitment with strong direct sourcing on LinkedIn and Indeed, onboarding, employee records, attendance and payroll coordination, and compliance with UAE Labour Law. A core part of the role is firm, fair, and consistent discipline management — dealing directly with drivers on traffic fines, misconduct, poor attitude. The ideal candidate is organized, confident with a multicultural blue-collar workforce, comfortable being present in the yard, and able to enforce company policy without hesitation.

Key Responsibilities

Recruitment & Onboarding

• Manage the full recruitment cycle for drivers, mechanics, operators, and office staff: job postings, screening, interviews, and offers.
• Actively source and recruit candidates through LinkedIn and Indeed, building a ready pipeline of qualified drivers and blue-collar workers.
• Verify driving licences, certificates, experience, and references before hiring drivers.
• Coordinate employee onboarding, induction, and orientation programs.
• Ensure proper documentation and recordkeeping of new hires.

Driver & Blue-Collar Workforce Management

• Act as the day-to-day HR contact for drivers, mechanics, and yard staff.
• Maintain a regular, visible presence in the yard and terminal, not only in the office.
• Coordinate closely with the Transport Manager and dispatch team on driver attendance, availability, and conduct.
• Support driver welfare, accommodation, and transport arrangements where applicable.

Discipline & Conduct Management (Core Focus)

• Enforce the company disciplinary code strictly, fairly, and consistently across the workforce.
• Track traffic fines with the transport team and take firm action: apply deductions and penalties in line with company policy and UAE Labour Law, and issue formal warnings to repeat offenders.
• Investigate and act decisively on misconduct, misbehavior, poor attitude, and alcohol or substance issues — up to and including termination in accordance with UAE Labour Law.
• Apply zero tolerance to alcohol or substance use affecting driving or safety-critical duties, coordinating testing or medical referral where company policy allows.
• Conduct disciplinary investigations and hearings, issue written warnings, and maintain complete records of every case to protect the company in any dispute.

Employee Records & Compliance

• Maintain accurate and up-to-date employee records (physical and digital).
• Ensure HR policies and practices comply with UAE Labour Law.
• Monitor contract renewals, visa expirations (in coordination with the PRO or external parties), driving licence expiries, and other legal documents.

Attendance & Leave Management

• Track attendance and leave records using relevant systems.
• Manage sick leave, annual leave, and other absences in line with policy.
• Ensure accurate monthly attendance reports for payroll coordination.

Payroll Coordination

• Compile monthly payroll inputs: attendance, overtime, trip allowances, fine deductions, and other adjustments.
• Coordinate with the Finance or Payroll team to ensure timely and accurate salary processing.

Employee Relations & Support

• Serve as the first point of contact for employee concerns, grievances, and queries.
• Handle conflicts firmly but fairly, promoting a disciplined and healthy work environment.
• Communicate effectively with a multicultural workforce across all levels.
• Support performance review processes and probation evaluations.

HR Policy & Process Improvement

• Draft, implement, and update HR policies, including the disciplinary code and driver conduct rules.
• Recommend improvements to HR processes, forms, and internal communications.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of broad HR generalist/executive experience in the UAE, preferably in transport, logistics, or another operations-heavy business.
• Proven hands-on experience recruiting through LinkedIn and Indeed.
• Experience managing drivers and blue-collar workforces is essential.
• Solid understanding of UAE Labour Law, particularly disciplinary procedures, deductions, and terminations.
• Firm, confident personality — able to hold difficult conversations with drivers and enforce policy consistently.
• Familiar with attendance/timekeeping systems and payroll coordination.
• Strong organizational and communication skills.
• Fluent in English; Hindi/Urdu and/or Arabic is a plus for communicating with the driver workforce.