Manager Operations
- Islamabad, Pakistan
Posted 25 days ago
About the role
Raiha Cinegold Plex is seeking an experienced Manager Operations to oversee daily cinema operations, lead operational teams, and ensure an outstanding customer experience. The ideal candidate will have a proven track record in operations management within the cinema, hospitality, or retail industry.
Key Responsibilities:
- Lead and manage all operational departments to ensure smooth, efficient, and customer-focused cinema operations.
- Supervise, mentor, and motivate operational teams while maintaining high standards of performance and service excellence.
- Ensure the seamless execution of movie schedules, auditorium readiness, and overall facility maintenance.
- Deliver an exceptional guest experience by resolving customer concerns promptly and professionally.
- Drive operational efficiency to support revenue growth and achieve business objectives.
- Monitor daily operations and ensure compliance with company policies, health & safety regulations, and operational standards.
Requirements:
- MBA degree in Business Administration, Hospitality Management, or a relevant field.
- 5 years of relevant experience
- Strong leadership, communication, and problem-solving skills
- Customer-focused with the ability to work flexible shifts
Pay: Rs100,000.00 - Rs150,000.00 per month
Work Location: In person