Chat Support Executive- UAE
- Lahore, Pakistan
Posted 26 days ago
About the role
Chat Support Executive
We are looking for a Chat Support Executive to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to resolve customer queries efficiently.
Key Responsibilities
- Respond to customer inquiries via chat in a professional and timely manner.
- Resolve customer concerns with empathy, patience, and a solution-oriented approach.
Requirements
- Bachelor's degree.
- Minimum a year of customer service experience (chat support experience preferred).
- Excellent written English with strong grammar, spelling, and punctuation.
- Strong problem-solving, communication, and organizational skills.
- Customer-focused with the ability to work in a fast-paced environment.
Working Hours
- Rotational 9-hour shifts
- 5 working days per week