40 Virtual Customer Assistant jobs in Kansas City

About allwhere

allwhere is transforming how companies manage the full lifecycle of IT equipment for distributed teams. We handle global procurement, deployment, tracking, storage, and secure retrieval of devices — making remote and hybrid work seamless for businesses of all sizes. We’re a fast-growing, venture-backed team that values ownership, clarity, and operational excellence.

The Role

We’re looking for a highly organized, proactive Virtual Assistant to support our operations and internal teams. In this fully remote role, you’ll be a key partner in keeping day-to-day workflows running smoothly — handling administrative coordination, communication, and process support that helps our Operations, Customer Success, and leadership teams stay focused on high-impact work.

This is an excellent opportunity for someone who thrives in a fast-paced environment, takes pride in accuracy and follow-through, and wants to grow with a company building modern infrastructure for the future of work.

Key Responsibilities

• Manage calendars, schedule meetings, and coordinate internal and external communications
• Support order-related administrative tasks, including data entry, status tracking, and documentation
• Serve as a point of contact for routine inquiries from internal teams, vendors, and partners
• Prepare and organize reports, trackers, and operational documentation
• Assist with email management, prioritization, and follow-ups
• Help maintain and improve internal processes, SOPs, and knowledge bases
• Coordinate logistics-related administrative tasks (shipping confirmations, status updates, vendor follow-ups)
• Take on special projects and ad-hoc support as the team scales

What We’re Looking For

• 2+ years of experience as a Virtual Assistant, Executive Assistant, or in a similar administrative/operations support role
• Excellent written and verbal communication skills
• Strong organizational skills and exceptional attention to detail
• Comfort working independently in a fully remote environment while collaborating across time zones
• Proficiency with Google Workspace (or Microsoft 365), project management tools (e.g., Asana, Notion, or similar), and basic spreadsheet work
• Ability to prioritize multiple tasks, meet deadlines, and adapt quickly
• A proactive, solutions-oriented mindset — you anticipate needs and close the loop without constant oversight
• Bonus: Previous experience supporting operations, logistics, customer service, or tech/start-up environments

What We Offer

• Fully remote role (U.S.-based)
• Competitive compensation
• Health, dental, and vision insurance
• Equity / stock options
• Paid time off, sick time, and holidays
• Opportunity to grow with a high-impact team in a scaling company
• Collaborative, low-ego culture that values clear communication and ownership