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TEAM LEADER – CREDIT CARDS & PERSONAL LOANS

Location: Dubai, UAE
Salary: AED 4,000 – AED 8,000 per month + Attractive Incentives
Industry: Banking / Financial Services / DSA
Employment: Full-Time | In-Person
HR Contact:

Job Summary

We are hiring an experienced Team Leader – Credit Cards & Personal Loans with a strong background in the UAE/Dubai DSA (Direct Selling Agent) banking industry.

The candidate must have hands-on experience managing a sales team in a UAE DSA selling Credit Cards and Personal Loans for UAE banks.

This is a target-driven leadership role for someone who understands UAE bank products, bank policies, customer eligibility, documentation, KYC, approval processes, sales targets and DSA operations and can build and manage a high-performing sales team.

Key Responsibilities

• Lead and manage a team of 8–15 Credit Card and Personal Loan Sales Executives
• Drive the team to achieve monthly Credit Card (CC) and Personal Loan (PL) targets
• Monitor daily sales activity, leads, submissions, approvals, disbursements and productivity
• Allocate individual and team targets and closely track performance
• Coach and motivate Sales Executives to improve conversion and productivity
• Recruit, train and onboard experienced CC/PL Sales Executives
• Develop sales strategies for lead generation, customer acquisition and business growth
• Maintain strong working relationships with UAE banks, bank representatives and channel partners
• Ensure applications comply with bank eligibility criteria, documentation, KYC and AML requirements
• Support the team with difficult cases, customer objections and closures
• Track rejection reasons and improve application quality and approval ratios
• Conduct daily sales meetings and regular performance reviews
• Prepare daily, weekly and monthly MIS reports
• Ensure ethical selling practices and compliance with UAE banking and company policies
• Maintain a highly motivated, productive and target-oriented sales team

Mandatory Requirements

Candidates must meet the following requirements:

• ● Minimum 3–5 years of UAE banking/DSA sales experience
• Minimum 1 year of Team Leader / Sales Team Leader experience in a UAE DSA
• UAE DSA experience is mandatory
• Proven experience in Credit Card Sales and Personal Loan Sales
• Must have previously managed a team of CC/PL Sales Executives in Dubai/UAE
• Strong knowledge of UAE banks, Credit Cards, Personal Loans and retail banking products
• Strong understanding of customer eligibility, salary criteria, AECB, KYC, AML and banking documentation
• Proven track record of achieving monthly CC/PL sales targets
• Ability to recruit, train, manage and retain Sales Executives
• Strong leadership, communication, negotiation and team-management skills
• Good knowledge of Excel, MIS reporting and CRM systems
• Candidates currently working or previously working with a UAE DSA / Direct Sales Agency / Banking Sales Outsourcing Company will be strongly preferred

Candidates without UAE DSA experience in Credit Cards / Personal Loans will not be considered.

Preferred Candidate Profile

We are particularly interested in candidates currently working as:

• Team Leader – Credit Cards
• Team Leader – Personal Loans
• Team Leader – CC & PL
• DSA Team Leader
• Relationship Officer Team Leader
• Senior Relationship Officer – Credit Cards / Personal Loans
• Sales Manager – Credit Cards & Personal Loans
• DSA Sales Manager

Benefits

• Fixed Salary: AED 4,000 – AED 8,000 per month
• Attractive Monthly Sales Incentives
• Performance-based growth opportunities
• Employment Visa
• Medical Insurance as per company policy
• Training and professional development
• Opportunity to build and lead a growing banking sales team

How to Apply

Candidates with UAE DSA experience in Credit Cards and Personal Loans may apply with their updated CV.

HR / WhatsApp:

Please mention “CC/PL Team Leader – DSA” while applying.

Application Question(s):

• How many years of UAE DSA experience do you have?
• Have you worked specifically in Credit Card and Personal Loan sales for a UAE DSA?
• What is your current/last monthly CC and PL team production?

Work Location: In person