3414 Uae Customer Care Advisor jobs near me

From the first vision for a development to the moment a customer receives their keys and throughout life in their new community, Azizi brings together the expertise required at every stage of the real estate journey. With approximately 38,000 employees across 12 business verticals and multiple business entities, our integrated operations span master planning, architectural design and engineering consultancy, the manufacture of building materials across 12 dedicated UAE facilities, construction and MEP delivery, marketing and sales, customer handover, facilities management, and owners’ association services, supported by our Executive Office and corporate functions.

We are seeking an accomplished Head of Human Resources to lead our group wide HR function and deliver a people strategy aligned with the organisation’s ambitious objectives. Reporting directly to Executive Leadership, the successful individual will be experienced in supporting diverse businesses, workforce populations, and operational environments.

Key Responsibilities

• Develop and implement an HR strategy aligned with the company’s business priorities.
• Act as a trusted advisor to senior leadership on workforce planning, organisational effectiveness, and people-related matters.
• Lead talent acquisition and workforce planning to attract and retain high-calibre talent.
• Oversee performance management, succession planning, employee development, and career progression.
• Develop employee engagement initiatives that enhance productivity, retention, and workplace culture.
• Manage compensation and benefits frameworks, ensuring market competitiveness and internal equity.
• Oversee learning and development programmes that build organisational capability.
• Ensure full compliance with UAE Labour Law and company policies, including visa processing and employee documentation.
• Lead employee relations, conflict resolution, grievance, and disciplinary processes with professionalism and confidentiality.
• Enhance HR systems, reporting, governance, and operational efficiency.
• Lead and develop the HR team, establishing clear standards of accountability and service delivery.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline; a master’s degree or recognised HR qualification is preferred.
• Previous experience leading or heading a Human Resources function within the UAE, with responsibility for group-wide HR activities.
• Experience within an engineering, construction, real estate, or similarly complex operational environment is preferred.
• Comprehensive knowledge of UAE Labour Law and current HR practices.
• Demonstrated experience developing and implementing HR strategies that deliver measurable business results.
• Proven leadership and team-management capability.
• Excellent stakeholder-management, communication, and influencing skills.
• High levels of integrity, professionalism, and sound decision-making.
• Proficiency in HR systems, workforce analytics, and reporting tools.

If you are an experienced HR leader ready to shape the people agenda within one of the UAE’s most ambitious real estate organisations, we invite you to apply and become part of Azizi Developments.