3 Tiktok Shop Quality Assurance Program Manager jobs in Los Angeles United States

Key Responsibilities

• Perform end-to-end QA testing across functional, automation, and performance testing domains for a B2C portal within the account.
• Collaborate with business analysts, developers, and stakeholders to understand requirements and develop comprehensive test plans and test cases.
• Execute manual and automated test scripts, identify defects, and track them through resolution.
• Participate in regression testing, release validation, and quality assurance activities throughout the software development lifecycle.
• Document test results clearly and communicate findings effectively to project stakeholders.
• Work closely with the broader AI framework initiatives within and leverage AI-driven approaches to improve testing efficiency.

Required Skills

• Strong experience as a well-rounded Quality Engineering professional with expertise in:
• Functional Testing
• Test Automation
• Performance Testing
• Hands-on experience with automation tools such as Playwright using TypeScript or JavaScript. Experience with Reflect. Run is preferred; however, candidates with strong automation fundamentals and the aptitude to learn Reflect. Run will also be considered.
• Exposure to Agentic AI concepts and proficiency in using AI-powered development and productivity tools such as Claude and Cursor IDE to accelerate testing and delivery.
• Hands-on experience with performance testing. Experience with K6 is highly desirable, as it is the primary performance testing tool currently in use.
• Strong understanding of QA processes, test planning, test execution, and defect management tools such as Jira and TestRail.
• Good understanding of SDLC, Agile methodologies, and CI/CD pipelines.
• Excellent analytical, problem-solving, communication, and collaboration skills.

Nice-to-Have Skills

• Experience with API testing tools such as Postman.
• Familiarity with version control systems such as Git.