Customer Premises Associate (CPA)
- Chiniot, Pakistan
Posted 28 days ago
About the role
We’re Hiring – Customer Premises Associate
Industry: Telecommunications / Broadband Services
Salary: PKR 40,000 (Basic) + Performance-Based Commission
Are you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.
Key Responsibilities:
- Installation, configuration, and activation of broadband/internet equipment at customer premises
- On-site troubleshooting of connectivity and network-related issues
- Ensure service quality and timely resolution of customer complaints
- Educate customers on proper usage and basic maintenance of installed services
- Maintain accurate service reports and daily field activity records
- Coordinate with technical support teams for escalations when required
Eligibility Criteria:
- DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking
- Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts
- Strong communication and customer-handling skills
- Willingness to perform field visits across Sheikhupura
- Fresh candidates with technical education are encouraged to apply
What We Offer:
- Basic Salary: PKR 40,000
- Attractive Commission Structure based on performance
- Hands-on technical training
- Stable career growth in the telecom industry
- Supportive and professional work environment
Pay: From Rs40,000.00 per month
Work Location: In person