233 Technical Support Specialist jobs in New York

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is seeking a versatile BIM Specialist IV to join our innovative Advisory business line. Based in NYC, you will blend hands-on technical execution with strategic advisory leadership, leading and/ or supporting digital aspects of project delivery on large-scale, complex projects. You will partner with teams and clients to shape BIM/ VDC strategies, workflows, and digital transformation initiatives. You are equally comfortable with model building and workflow automation as you are advising stakeholders on BIM standards, best practices, and data strategies.

Key Attributes:

• Hybrid mindset: strategic thinker and technical doer.
• Technical leadership, strategic thinking, and strong problem-solving ability.
• Strong communicator, able to translate technical concepts for non-technical audiences.
• Driven by innovation, automation, and continuous improvement in the built environment.
• Collaborative leader, with a track record of mentoring and coaching teams.
• Committed to quality management and disciplined process improvement.

Responsibilities include but are not limited to:

• Translate business and project requirements into technical BIM and digital solutions.
• Support proposals and project pursuits requiring BIM expertise.
• Participate in client-facing engagements.
• Support enterprise-wide digital transformation initiatives.
• Identify and implement process improvement and automation opportunities, including scripting and programming tools.
• Serve as an advanced resource for BIM software platforms and workflows.
• Develop content standards, best practices, templates, and libraries
• Develop and maintain BIM Execution Plans (BEPs) and lead BIM execution on large-scale, complex multidiscipline projects.
• Establish project modeling standards, workflows, and quality control procedures.
• Coordinate federated models among architecture, structural, MEP, civil, and specialty disciplines.
• Conduct and supervise clash detection and model validation reviews.
• Support digital project delivery initiatives throughout the project lifecycle.
• Manage model integrity, data consistency, and compliance with company standards.
• Implement and maintain Common Data Environment (CDE) processes.
• Support interoperability between BIM, GIS, CAD, and asset management systems.
• Evaluate and implement emerging technologies, including digital twins, reality capture, and AI-assisted workflows.
• Improve BIM standards and documentation practices across an organization.
• Collaborate with project managers, engineers, architects, and construction teams to achieve project goals.

Minimum Requirements

• Bachelor’s degree in architecture, Engineering, Construction Management, Information Technology, or related field + 6 years of related experience or demonstrated equivalency of experience and/or education.
• Experience with Autodesk Suite (Revit, AutoCAD, Civil 3D, Navisworks), Power BI, and Digital Twin Technologies.
• Proven experience as a BIM Specialist, BIM Coordinator, or Digital Delivery specialist in AEC environments, supporting multidisciplinary project teams.

Preferred Qualifications

• Proven technical leadership with strong strategic thinking, problem solving, and process improvement skills.
• Experience with Synchro 4D preferred.
• Experience supporting projects exceeding $100M in construction value. Experience developing BIM standards at an organizational level.
• Experience in managing cloud-based collaboration platforms and common data environments (CDEs).
• Knowledge of ISO 19650 standards.
• Professional certification in BIM or related technologies.

• Relocation assistance is not available.
• Sponsorship for US Employment Authorization is available for this position.
• THIS POSTING IS FOR A CURRENT VACANCY, AND AECOM INTENDS TO FILL THIS POSITION NO SOONER THAN MARCH 29, 2027.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.