2 Service Coordinator jobs in Al Khobar

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Key Responsibilities & Accountabilities:

• To take a lead in Oil & Gas (Upstream) business development in collaboration with stakeholders, e.g., YMA E&S BU, Regional sales members.

• To build rapport with Oil & Gas (Upstream) Customers, get insight into their emerged and/or potential issues, challenges and propose appropriate products/solutions, eventually bring mutual benefits for customers and Yokogawa.

• To proactively approach customers to know their business direction and investment plan and carry out sales activities from early stage so that Yokogawa could be advantageous to win those opportunities.

• To focus on Digitalization & Optimization opportunities in Oil & Gas (Upstream Sector), which could be one of quickly growing areas, and collaborate with YMA’s solution team members to come up with the best solution.

• To educate YHQ/YMA/other regions’ sales and solution members on Oil & Gas (Upstream) as technical advisor and/or consultant

• To extend same service to similar applications in Refining & Petrochemicals.

Qualification and Experience:

• Bachelor's of Process, Chemical, Subsurface Sciences or industrial Automation / AI. 10 -15 years Oil & Gas industry experience in operations & /or in projects. In addition, minimum 5-7 years’ experience in business development, pre-sales, consultant, or engineering discipline
• Several years of experience in digital transformation or related fields, such as IT strategy, enterprise architecture, or management consulting
• Strong understanding of Oil & Gas Process, Optimization & latest digital technologies in this field (like data analysis, Robotics, cloud computing, artificial intelligence, machine learning etc.
• Strong understanding of energy usage, greenhouse gas emissions, and climate change impacts
• Ability to communicate complex technical concepts to non-technical Stakeholders
• Experience managing cross-functional teams
• Analytical and strategic thinking skills, with the ability to develop and execute effective digital transformation strategies
• Proven track record of success in driving revenue growth
• Must be willing and able to travel throughout the regional headquarters (Middle East & Africa)

Competencies:

• Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders.
• Thorough Knowledge in Oil and Gas Domain
• Strong Knowledge of latest digitalization technologies & its use/impact on Oil & Gas Sector, IIOT concepts
• Knowledge on Latest’s market trend

Skills:

• Understand Customer Needs & Pain Points
• Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
• Adapts to changing goals/objectives, maintains focus on win-win goal,
• Keeps customer at center of sale, collaborates with customers, elevates partner insights, Uses common terminology.
• Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
• Assesses buyer feelings about the proposed solution, secures a coach within the buyer organization to facilitate introductions and access, leverages a strategic coach to support the partner relationship.
• Identifies client-specific differentiators, connects solutions to client objectives,
• Software skills in data analysis, Charting & Power Point Presentations
• Develop and identifies Industry / application-wide Digital technologies suitable for business use.
• Creates an environment conductive to successful interaction and customer satisfaction.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!