Service Center Engineer
- Houston, United States
Posted 24 days ago
About the role
What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Engineer responsible for all technical aspects that support the operations of the regional service center and acts as a technical liaison to the Philadelphia Gear corporate engineering department.
Essential Responsibilities:
- Implement customer requirements for the repair, modification, or upgrade of customer's equipment
- Evaluate the condition of equipment and determine which components are re-usable, repairable, or must be replaced
- Perform failure analysis and create technical reports for customers
- Define the scope of work needed to return equipment back to full working condition
- Measure and reverse engineer non-PG components
- Provide calculations for manufacture of new gears or repair of existing gears
- Design, specify, and create detail drawings of components
- Build job travelers that lay out the order of operations and describe the work needed to carry out the repairs or modifications of gears, components and equipment
- Provide hands-on technical support on the shop floor during assembly and machining operations, diagnosing issues, guiding repairs, and implementing corrective actions
- Actively work alongside shop personnel during assembly and manufacturing—troubleshoot assembly/machining problems, recommend process adjustments, and verify corrective actions
- Provide shop-floor assistance for complex assemblies and machining processes, offering guidance, inspections, and hands-on problem resolution
- Provide technical assistance in assembly and machining activities as needed, coaching technicians on best practices and directly resolving technical issues
- Provide technical support to suppliers, customers, field service, and customer service
- Occasional travel may be required
Key Attributes:
- Strong verbal and written communication skills
- Multi-task, identify priorities, and meet deadlines
- Active problem solver
- Customer service oriented
- Work effectively and collaboratively as part of a team
- Interact professionally with all levels of customers, suppliers, and internal support teams
Basic Qualifications:
- Minimum of 2 years experience in design or manufacturing engineering, 4 years preferred
- Bachelors degree in Mechanical Engineering required
- Experience with mechanical power transmission and gear drives
- Basic knowledge of fluid film and rolling element bearings, gear design, and vibration analysis is highly desirable
- Proficient in SolidWorks 3D modeling
- Excellent computer skills; proficient in Microsoft 365/ Office Suite software
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.