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Job Overview:

The End User Computing (EUC) Architect is a senior technical leader responsible for the strategic design, governance, and evolution of the organization's end user technology ecosystem. This role serves as the primary subject matter expert for the Microsoft 365 platform and related productivity, collaboration, and security services — driving adoption, standardization, and innovation across the enterprise.

The EUC Architect partners closely with business stakeholders, IT operations teams, security, and enterprise architecture to ensure the end user environment is modern, resilient, and aligned with organizational objectives. This individual operates at both the strategic and hands-on technical level, owning architectural decisions from concept through implementation.

Responsibilities:

• Own the end-to-end architectural vision and roadmap for the Microsoft 365 tenant, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and the broader M365 suite

• Define and enforce tenant configuration standards, governance policies, and design patterns across all M365 workloads

• Lead architectural decisions for Microsoft Copilot adoption, including readiness assessments, data governance prerequisites, and rollout strategy

• Design and maintain identity and access architecture in partnership with the IAM team, including Entra ID (Azure AD) Conditional Access, SSPR, MFA, and hybrid identity models

• Architect Microsoft Intune and Endpoint Manager solutions for device management, compliance policies, application delivery, and Autopilot provisioning

• Establish architecture for Microsoft Purview (Information Protection, Data Loss Prevention, eDiscovery, Compliance Manager) and advise on data governance posture

• Drive the strategy for Microsoft Viva, Power Platform (Power Apps, Power Automate, Power BI), and low-code/no-code citizen development governance

End User Computing Strategy

• Define the long-term EUC strategy spanning physical endpoints (Windows, macOS), virtual desktop infrastructure (Azure Virtual Desktop, Windows 365), and mobile platforms (iOS, Android) via Microsoft Intune

• Lead endpoint lifecycle architecture including OS imaging, patching strategy, hardware standards, and Windows 11 migration planning

• Architect solutions for remote and hybrid work scenarios, ensuring performance, security, and user experience parity regardless of location

• Evaluate emerging Microsoft technologies and communicate business value and architectural impact to leadership

Governance & Standards

• Develop and maintain EUC architecture standards, reference architectures, and design documentation

• Establish M365 governance frameworks including tenant policies, external sharing controls, Teams provisioning governance, and data residency requirements

• Define and socialize naming conventions, RBAC models, licensing optimization strategies, and change management processes

• Conduct architecture reviews for EUC-impacting projects and provide design authority sign-off

Security & Compliance

• Partner with the Information Security team to integrate Zero Trust principles throughout the EUC environment

• Architect solutions leveraging Microsoft Defender for Endpoint, Microsoft Defender for Office 365, and the broader Microsoft Defender XDR suite

• Ensure EUC architecture aligns with regulatory and compliance requirements (e.g., SOX, HIPAA, FINRA, GDPR) as applicable to the business

Stakeholder Engagement & Leadership

• Act as a trusted advisor to business and IT leadership on EUC and M365 capabilities, roadmap, and investment priorities

• Collaborate with enterprise architecture, infrastructure, networking, and application teams to ensure integrated, cohesive solutions

• Mentor and provide technical guidance to EUC engineers and administrators

• Represent EUC architecture in governance forums, architecture review boards, and vendor engagements

• Partner with Microsoft account teams and FastTrack resources to leverage available programs and stay ahead of platform changes

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work

Requirements:

• 10+ years of progressive IT experience, with at least 5 years in an architecture or senior engineering role focused on end user computing or Microsoft 365.

• Deep, hands-on expertise across the core Microsoft 365 workloads:

  • Collaboration & Productivity: Microsoft Teams, Exchange Online, SharePoint Online, OneDrive for Business, Viva

  • Identity & Access: Microsoft Entra ID (Azure AD), Conditional Access, MFA, Privileged Identity Management

  • Device Management: Microsoft Intune, Endpoint Configuration Manager (MECM/SCCM), Windows Autopilot

  • Security: Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365

  • Compliance: Microsoft Purview, Information Protection, DLP, eDiscovery

  • Automation & Platform: Power Platform, Microsoft Graph API

• Demonstrated experience designing and implementing M365 tenant architecture in large, complex enterprise environments

• Strong understanding of hybrid identity models, Azure AD Connect, and cloud-only identity scenarios

• Experience with virtual desktop technologies (Azure Virtual Desktop, Windows 365, or equivalent)

• Familiarity with ITSM platforms and their integration with M365 tooling (e.g., ServiceNow)

• Strong documentation skills with ability to produce architecture diagrams, reference designs, and decision records

Core Competencies:

• Technical Depth: Expert-level command of M365 platform capabilities, limitations, and integration patterns

• Strategic Vision: Ability to translate business requirements into a coherent, future-state EUC architecture

• Communication: Clear and compelling communicator to both technical and executive audiences

• Problem Solving: Structured thinker who can diagnose complex, cross-domain issues and drive resolution

• Collaboration: Builds trust across teams; effective in cross-functional and matrixed environments

• Governance Mindset: Proactively establishes guardrails and standards without creating unnecessary friction

Preferences:

• Microsoft certifications, including one or more of:

  • Microsoft 365 Certified: Enterprise Administrator Expert

  • Microsoft Certified: Identity and Access Administrator Associate

  • Microsoft Certified: Information Protection and Compliance Administrator Associate

  • Microsoft Certified: Endpoint Administrator Associate

  • Microsoft Certified: Azure Solutions Architect Expert

• Experience with Microsoft Copilot for M365 deployment planning and AI-readiness assessments

• Familiarity with ITIL frameworks and their application in enterprise EUC environments

• Experience in regulated industries (financial services, healthcare, etc.)

• Background in enterprise architecture frameworks (TOGAF, Zachman)

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