5827 Senior Customer Support Services Specialist Hr jobs near me

Secondment Opportunity* for 12 months to cover substantive post holder secondment leave (Applicants should ensure authorisation from their line manager for secondment prior to applying).

• Secondment Opportunity Existing permanent employees must first discuss this opportunity with their substantive line manager and complete the secondment request form prior to interview. The secondment request form and the associated secondment policy can be found on the HR/Recruitment intranet pages and must be completed and signed by the substantive line manager. The Candidate should then take it with them to interview as confirmation that an agreement has been granted.

An exciting opportunity has arisen for an experienced HR professional to join the Operational HR Team on a 12-month secondment basis as a HR Manager.

If you are looking to broaden your experience and take the next step in your HR career, this could be the ideal opportunity for you. We are seeking a motivated and forward-thinking HR practitioner who is keen to develop and use their skills within a large, complex and dynamic NHS Organisation.

In return, you will gain valuable exposure to a wide range of strategic and operational workforce priorities, working alongside experienced colleagues to deliver people-focused solutions that make a real difference to our organisation and workforce. The role offers an excellent opportunity to gain experience across a varied and complex portfolio, supporting services that directly impact the delivery of healthcare and community services throughout NHS Forth Valley.

You will provide dedicated HR support across a diverse portfolio of services within NHS Forth Valley, including Acute Services, Corporate Services and Health & Social Care Partnerships (HSCPs). Working closely with senior leaders, managers and clinical teams, you will play a key role in supporting workforce initiatives, delivering specialist employee relations advice and helping services navigate complex people management challenges.

As a Human Resource Manager, you will provide specialist HR Advice, guidance and coaching to managers and staff across NHS Forth Valley. You will support a range of workforce priorities, including complex employee relations matters, attendance management and organisational change ensuring the delivery of high-quality HR support that enables that contributes to safe and effective patient care.

What we are looking for:

We are looking for an experienced HR professional who is Chartered Member of CIPD, or working towards this level, and who has significant operational HR experience within a large and complex organisation.

You will have a proven ability to advise and support senior managers on complex workforce matters, underpinned by a sound knowledge of employment legis and employee relations processes.

We are seeking someone with excellent communication, influencing and relationship management skills, who can build effective partnerships and work collaboratively with managers, staff representatives and colleagues across the organisation to deliver positive workforce outcomes.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

Informal Enquiries

Informal enquiries are welcomed and should be directed to either:

• Elaine Macdonald, HR Service Manager at elaine.macdonald1@nhs.scot OR
• Jayne Marie McIntyre, Head of Workforce Relations at Jayne-Marie.McIntyre@nhs.scot

Certificate of Sponsorship

Applicants who require sponsorship to work in the UK are advised to carefully review the eligibility criteria for the Skilled Worker or Health and Care Worker visa routes. NHS Forth Valley may be able to offer sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. If you are currently working in the UK on a Skilled Worker visa, transitional arrangements may apply. Please note that sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks. For further information on visa requirements and sponsorship eligibility, please refer to the UK Government guidance.

It is also recommend that anyone applying for health and social care jobs in the UK from abroad read the following guidance: Applying for health and social care jobs in the UK from abroad - GOV.UK (www.gov.uk)

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.