Fresher / MTO – Network Security Support Analyst
- Lahore, Pakistan
Posted 27 days ago
About the role
Job Title:Fresher / MTO – Network Security Support Analyst
Company:Tekboox
Tekboox is a US-based IT company urgently seeking fresh graduates who are passionate about starting their careers in Networking & Security for the position of Fresher / MTO – Network Security Support Analyst.
Job Requirements & Responsibilities:
- Must have adequate English language communication skills.
- The candidate should have a knowledge of networking and OS (Linux).
- Understanding of information security fundamentals.
- Handle L1 tickets for our customers on the service desk within the required SLA time.
- Knowledge about NGFW, WAF, Vulnerability Management, Web Proxy, SIEM EDR/XDR.
- Provide Security Support to the customer.
- Write and maintain internal documentation for different managed security services.
- Initially L1 troubleshooting across different managed security services.
- Implement basic mitigation steps and escalate critical issues to higher-level.
- Escalate L2/L3 tickets as needed.
- Coordinate with vendor support for different solutions.
- Basic understanding of change management process.
- Create Daily/Weekly/Monthly reports for our Managed services
Qualification Required:
Fresh graduates with a Bachelor’s degree in Cyber Security, Computer Science, BS IT, or related disciplines.
Job Location & Timing:
- Location: DHA Y Block, Phase 3, Lahore
- Shift Timing: Night Shift – 6:00 PM to 3:00 AM(Onsite)
- Work Mode: Onsite (5 days a week)
Interested candidates may apply at:
Saddam.hussain@tekboox.com
Pay: From Rs80,000.00 per month
Work Location: In person