Business Development Support Specialist
- Riyadh, Saudi Arabia
Posted yesterday
About the role
Company Overview
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
Job Overview
The Business Development Support Specialist role based in Riyadh, Saudi Arabia will combine business development coordination, sales administration, CRM management, opportunity tracking, proposal coordination, client database management, reporting and commercial support.
The successful candidate will work closely with Business Development leaders, technical teams, project managers and senior management to ensure that business development activities are well coordinated, opportunities are effectively tracked, and client and sales information is maintained accurately and efficiently. The position requires expertise in the areas of business administration, sales coordination and commercial processes, and have an interest in developing a career within business development in the engineering consultancy sector.
Role Responsibilities
- Support the KSA Business Development team in managing day-to-day sales, business development and commercial administration activities.
- Maintain and regularly update the CRM, sales pipeline, opportunity tracker and client database, ensuring accurate and timely information.
- Coordinate the end-to-end proposal, tender, RFQ, EOI and prequalification process, including timelines, documentation and internal inputs.
- Prepare and maintain sales reports, forecasts, dashboards, client reports and management information.
- Monitor business opportunities, project pipelines, tenders (Etimad, SAP Ariba, Oracle, etc.) and market developments to support identification of potential clients and new opportunities. Log new opportunities and track submission windows, clarifications, and deadlines.
- Collect market and tender intelligence. Gather and log signals, leads, and client news.
- Coordinate with technical, commercial, finance and operations teams to ensure timely and effective response to client and business development requirements.
- Support client account management, including meeting coordination, presentations, follow-ups and maintaining records of client interactions.
- Assist with client registrations, vendor onboarding, prequalification submissions and commercial documentation across KSA. Maintain the licenses, certificates, and registration documents in vendor portals, and flag renewals ahead of expiry.
- Maintain an organized library of company credentials, project profiles, CVs, presentations, case studies and proposal content.
- Provide general business administration and commercial support to the KSA leadership and Business Development team, ensuring efficient execution of sales processes and achievement of business growth objectives.
- Handle Arabic-language correspondence and support Arabic client contact, including calls and written follow-up, alongside the business development team.
- Initial Arabic translations of RFPs to support go no go decisions.
Role Requirements
- Bachelor's degree in Business Administration, Marketing, Commerce, Management, Engineering or a related discipline, with 5–7 years of relevant experience in business development support, sales administration, commercial administration or business coordination.
- Experience within an engineering consultancy, construction, infrastructure, professional services or technical services organization is preferred.
- Strong understanding of sales administration, CRM management, opportunity tracking, proposal coordination and business development processes.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint, with the ability to prepare professional reports, dashboards, presentations and management information.
- Familiarity with Etimad, Sap Ariba, Oracle and other client and government tender portals and processes.
- Strong organizational and administrative skills, with excellent attention to detail, accuracy and follow-through.
- Ability to manage multiple opportunities, proposals, deadlines and stakeholders effectively in a fast-paced consulting environment.
- Strong written and verbal English communication skills, with the ability to communicate professionally with clients, senior management and internal technical teams.
- Arabic communication skills are essential, particularly for client interaction and coordination within the Saudi market.
- Strong interpersonal, coordination and relationship-management skills, with a proactive and commercially focused approach to supporting business growth and client development.
- Previous experience in the Saudi Arabian market, including familiarity with local clients, consultants, contractors, tendering processes and business practices, would be an advantage.
- Based in Saudi Arabia.
Why You Should Join Jensen Hughes
- You will work on exciting, challenging and at times groundbreaking designs and projects with market-leading clients whilst having the backing of a leading international firm.
- There is continued support from the senior leadership team with a measured and flexible approach to carrying out day-to-day activities.
- Career advancement with an established framework is in place – clearly defining expectations and outlining opportunities for advancement.
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review.
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
- Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to "staffing firms" or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.