518 Sales Operations Manager jobs in Dubai

Company Description

Company Description

At Coface, we’ve been managing credit risk for more than 75 years to help companies navigate and grow in an uncertain and volatile environment.

We act for trade.

As a global leading player in trade credit risk management, we support the growth of 100,000 clients across some 200 markets.

Whatever their size, location or sector, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring.

Every day, we leverage our unique expertise and cutting-edge technology to make trade happen, in both domestic and export markets.

Commitments

Diversity, equity, and inclusion

Coface is fully committed to creating a work atmosphere that respects the individualities and diversity of its teams. Given the nature of its business, which operates across a global scope, Coface must remain a multicultural company. To that end, employees must benefit from an inclusive and non-discriminatory work environment. This allows for collaborative and fruitful work between teams representing 80 nationalities and working in 58 countries.

Coface has been focusing in particular on gender equity and gender balance in career opportunities, and diversity in senior management roles. Coface has initiated numerous actions plans in that field, together with indicators for monitoring progress.

Accordingly, diversity and inclusion are a key component of the Group Human Resources strategy. Coface work environment must be seen as inclusive and the company as a place where employees can thrive and contribute their authenticity to their professional activities.

To that end, Coface has introduced training and awareness-raising initiatives to encourage the transformation of the corporate culture towards greater openness to diversity.… more

Career growth and learning

At Coface, we strive to establish and develop a lasting relationship of trust, encouraging integration, and supporting professional development; these are our priorities and commitments.

We have a dedicated program called “Move & Grow” to boost internal mobility. In fact, we believe in internal mobility as an accelerator of career growth, as much as a fantastic opportunity to learn and grow from a more personal standpoint. We encourage you to seize every opportunity to get out of your comfort zone, by changing jobs and taking on new responsibilities.

In parallel, we have a program dedicated to new comers, which provides access to all the information necessary for integration and allows them to follow a path marked out by individual meetings, immersive experiences, training and informal sharing moments. Furthermore, in order to continually develop your individual talent, we have a digital training platform with a wide range of content which encourages the sharing of exchanges and experience between the group's employees. We also have mentoring programs and much more to support your career development.

Role Overview

Coface is seeking a Coface Global Solutions (CGS) Sales Manager to drive the development of the CGS portfolio across the GCC region. The role is responsible for identifying and securing new business opportunities, strengthening relationships with brokers and strategic partners, expanding Coface market presence, and contributing to profitable growth in line with Coface commercial and risk strategy.

Key Objectives (Mission)

• Develop and grow the CGS portfolio across GCC countries through new business acquisition.
• Build and strengthen relationships with brokers, prospects, multinational companies, and key decision-makers.
• Increase CGS market penetration and generate sustainable, profitable revenue growth.
• Promote Coface solutions and expand awareness of the CGS value proposition across the region.
• Contribute to the achievement of regional sales targets and strategic development objectives.

Main Responsibilities

1. Business Development & Sales

• Identify, qualify, and pursue new CGS business opportunities across the GCC.
• Develop and execute a regional sales plan aligned with CGS growth objectives.
• Generate new business through direct client engagement, broker partnerships, referrals, and networking activities.
• Manage the full sales cycle from prospecting to deal closure.
• Build and maintain a robust sales pipeline and ensure accurate forecasting.
• Deliver annual new business revenue targets.

2. Broker & Strategic Partner Management

• Establish and maintain strong relationships with key brokers and strategic intermediaries across the GCC.
• Develop joint business plans with major broker partners.
• Position Coface as a preferred provider of credit insurance solutions.
• Conduct broker visits, presentations, and training sessions.

3. Market Development

• Develop market intelligence on key industries and prospects within the GCC.
• Monitor economic trends, competitor activities, and market developments.
• Represent Coface at industry conferences and networking events.

4. Client Acquisition & Solution Development

• Understand client needs and develop tailored credit insurance solutions.
• Coordinate with underwriting, risk, commercial and CGS teams to structure proposals.
• Lead commercial negotiations while ensuring profitability and risk alignment.

5. Internal Coordination

• Work closely with underwriting, risk, commercial and operations teams.
• Provide regular updates on sales activities, pipeline development and market opportunities.

6. Risk Management & Compliance

• Ensure business development activities comply with Coface policies and regulations.
• Promote profitable growth while maintaining underwriting discipline.

Reporting Line

Reports to the Head of Coface Global Solutions (CGS), Dubai

Experience

• 5 to 10 years of successful sales and business development experience within the Insurance or Financial Services industry.
• Strong experience in Trade Credit Insurance is highly preferred.
• Proven track record of achieving sales targets and developing business across GCC markets.

Skills & Competencies

• Strong business development and prospecting capabilities.
• Excellent negotiation, presentation and influencing skills.
• Commercial expertise with a strong focus on profitable growth.

Technical Knowledge

• Good understanding of Credit Insurance products, international programmes, and risk management solutions.
• Knowledge of GCC business environments and regional market dynamics.

Key Success Factors

• Delivery of annual new business and revenue targets.
• Growth of the CGS portfolio and market share across the GCC.
• Development of strategic broker and client relationships.

Why Join Coface?

At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our Dubai business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.

If you are a commercially minded professional looking for an exciting opportunity to make an impact, we invite you to apply.

Additional Information

• A culture focused on teamwork, continuous learning, and professional development
• Competitive base salary + performance based bonus
• Comprehensive benefits package, including health insurance
• To be based within Sukoon Insurance – Coface Partner Office in Dubai, UAE