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Medical Receptionist

Position: Medical Receptionist
Employment Type: Full-Time

Position Summary

We are seeking a professional, compassionate, and highly organized Medical Receptionist to join our growing medical practice. The ideal candidate will be the first point of contact for patients and attorneys, providing exceptional customer service while ensuring the efficient operation of the front office. This role requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Schedule, reschedule, and confirm patient appointments.
• Verify patient demographics and insurance information.
• Register new patients and update existing patient records.
• Collect copayments and process patient payments.
• Maintain accurate electronic medical records.
• Coordinate communication between patients, providers, attorneys, and referral sources when appropriate.
• Monitor appointment schedules and assist with patient flow.
• Maintain confidentiality in accordance with HIPAA regulations.
• Perform general administrative duties, including scanning, filing, and document management.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of medical receptionist or medical office experience preferred.
• Experience with electronic medical records (EMR/EHR) systems; Practice Fusion experience is a plus.
• Knowledge of medical terminology preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and basic computer applications.
• Ability to work independently and as part of a team.
• Professional appearance and positive attitude.
• Bilingual (English/Spanish) is a plus.

Preferred Skills

• Exceptional customer service and patient care.
• Strong attention to detail and accuracy.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Dependable, punctual, and adaptable.
• Excellent problem-solving skills.

Benefits

• Paid time off
• Paid holidays
• Opportunities for professional growth and advancement

We are committed to providing outstanding patient care and are looking for a dedicated Medical Receptionist who shares our commitment to professionalism, teamwork, and exceptional customer service. If you are organized, compassionate, and thrive in a fast-paced medical environment, we encourage you to apply.

Pay: $20.00 - $24.00 per hour

Benefits:

• Bereavement leave
• Paid sick time
• Paid time off

Work Location: In person