72 Program Coordinator jobs in Washington

Introduction

The Pathways to Public Service Program is an initiative that strengthens the pipeline of diverse talent from local colleges and universities into District government roles. The program is designed to provide 12-month public service apprenticeships, professional mentorship, and direct hiring pathways for participants into full-time government employment. Participants gain practical skills and mentorship, while employers benefit from a pipeline of early-career talent, fresh ideas, and coordinated support from DOES and DCHR.

This position is located in the Department of Employment Services (DOES), Office of the Director, located at 4058 Minnesota Avenue NE, Washington, DC. The incumbent will be responsible for researching and analyzing program reports, contacting programs for information concerning policies and procedures, collecting timelines of reporting due dates, assisting the program analysts with their bureau work.

Application Criteria

To complete your application for this role, please submit the following:

• Résumé
• Cover letter detailing relevant experiences
• Unofficial transcript. Must be uploaded with Resume'.

Duties and Responsibilities

Responds to a variety of inquiries requiring technical knowledge and refers other inquiries to appropriate office staff or to other organizations, as required. Handles various requests for information and resolves or assists in resolving a variety of conflicts that may arise, Receives and screens incoming correspondence and determines appropriate action. Determines those that can be acted upon personally and takes necessary action. Refers correspondence requiring supervisor's attention to supervisor or other appropriate staff person. Maintains control records on incoming correspondence and action documents and follows up on work in process to ensure timely reply or action. Performs administrative, program, and technical work to support the assigned program and its operations. Apply a broad and extensive technical and administrative procedures, methods, and techniques to support managers, supervisors, and high-level specialists.

Prepares, receives, reviews, and verifies office documents. Maintains office records, locates and compiles data/information from files for the development of reports. Keeps a project calendar and informs staff of deadlines, other important dates, and similar administrative support work. Receives requests for information from other offices within the agency concerning programs(s) under the supervisor's control. Composes general correspondence pertaining to administrative matters (e.g., letters, memoranda, reports, etc.). Reviews correspondence and documents that were prepared for signature of the supervisor or high-level managers for correct format. Grammar, punctuation and any other special policy requirements. Coordinates corrective action with the appropriate official or office when errors are identified. Serves as liaison between the supervisor and departmental employees.

Qualifications

To participate in the Pathways to Public Service, you must have the following eligibility requirements:

• College graduate with a bachelor’s degree in either December 2025 or May 2026.
• Commit to being a resident of the District of Columbia within 180 days.

Specialized Experience: This position requires one (1) year of specialized experience equivalent to the next lowest grade level in the District of Columbia government. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Licensures & Certifications

None

Work Conditions/Environment

Work is typically performed in an office setting (or cubicle), and the work area is adequately lit, heated and ventilated.

Other Significant Facts

Tour of Duty: Monday - Friday 8:30 am - 5:00 pm

Operating Status: In-person reporting, flexible and limited telework options available upon position eligibility and operational needs.

Promotion Potential: No known promotion potential

Duration of Appointment: Career Service - Term (13 month appointment)

Pay Plan, Series, Grade:CS-0301-11

Collective Bargaining Unit: This position is not covered under collective bargaining.

Position Designation: This position has been designated as Security Sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability, and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.

DC Government Benefits

District government provides a full benefits package including:

• Health insurance
• Dental insurance
• Vision Insurance
• Group Life Insurance
• Short-term Disability
• Long-term Disability
• Commuter Benefits
• Flexible Spending Accounts
• Healthcare Flexible Spending Accounts
• Dependent Care Flexible Spending Accounts
• Indemnity Coverage provided through Aflac
• Employee Assistance Program: Counseling; legal and financial services; identity theft services; work-life referral services for child and elder care, lactation support, home repairs, pet care, etc.; wellness coaching; and more.

EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.

Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.

If you have any questions, or need support with your application, please contact careerpathways@dc.gov for assistance.