Sales Operations Manager
- Manchester, United Kingdom
Posted yesterday
About the role
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your mission
Act as a key operational partner to Sales, Marketing and Merchandising, supporting go-to-market execution through planning, coordination and performance tracking
- Lead, manage and develop the UK Sales operations team, setting clear priorities, maintaining high standards and supporting individual development.
- Partner closely with Sales, Marketing, Merchandising and other commercial functions, ensuring alignment around priorities, performance and execution
- Own and continuously improve key Sales Operations processes, ensuring they are simple, consistent, accurate and effectively executed.
- Support the forecasting and commercial planning process, providing visibility of performance against forecast and identifying the key drivers behind changes
- Analyse sales, customer, product and commercial performance to identify trends, risks and opportunities and recommend appropriate actions.
- Turn complex data and analysis into clear concise and compelling commercial stories
- Maintain a high standard of data accuracy and reporting quality
- Develop and improve reporting and analytical tools
- Support Sales teams with the information and insight required for customer meetings
- Monitor customer and product performance
- Identify opportunities to improve process and reporting
Your talent
- Proven experience within Sales Operations, Commercial Operations, Business Operations or a similar commercially focused role.
- Previous experience managing and developing a team
- Strong commercial and analytical mindset
- Excellent storytelling skills
- Exceptional attention to detail
- Strong communication and presentation skills
- Natural curious and inquisitive, having the ability to challenge assumptions
- Strong organizational and prioritisational skills
- Comfortable working with data and reporting tools
- Solutions-focused and improvement-mindset
- Strong people skills with the ability to build relationships
- Strong Powerbi and Excel skills
- Strong understanding of data structures
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.