Sales Account Manager - Middle East
- Doha, Qatar
Posted 3 days ago
About the role
Imagicle delivers AI-powered UC and CX apps, Omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Advanced Analytics, delivering faster, smarter, and easier communication and collaboration across cloud, hybrid, and on-prem environments for Cisco/Webex and Microsoft Teams.
Born in Italy in 2010, we've grown to serve customers in 150+ countries, with offices in Miami, Riyadh, Dubai, and Paris. We arrived in Middle East in 2015 and now we have an amazing team of 14 people spread in the whole region among our offices in Dubai and Riyadh to support our partners in UAE, Saudi, Oman, Qatar, Bahrein, Jordan, and all countries of the region.
Today we are looking for a passionate Sales Account Manager to join our team and focus on theregion, with the working location in Doha, Qatar. We’re looking for a talented person to accelerate our growth driving revenue, strengthening our footprint in the Middle East market, and contributing to Imagicle's continued expansion across the region.
If you're ready to work with a dynamic, international team, drive real impact there's never been a better time to join Imagicle.
What you will do at Imagicle
- Identify, qualify, and develop new business opportunities through proactive inbound and outbound prospecting, using calls, emails, social selling, and digital engagement tools.
- Lead discovery meetings, product demonstrations, and customer presentations, while developing compelling proposals and business cases that address customer needs and drive successful sales outcomes.
- Build and nurture strong relationships with key stakeholders, managing the full sales cycle from qualification and negotiation to closing while identifying opportunities for account growth.
- Maintain accurate CRM records, ensuring up-to-date customer, pipeline, and opportunity data to support effective forecasting and sales execution.
- Collaborate with internal teams (pre-sales, marketing and post-sales) and external partners (reseller and implementation partners) to ensure seamless deal execution, successful delivery, and an outstanding end-to-end customer experience.
- Stay informed about market trends, customer needs, and Unified Communications technologies to understand business challenges, position Imagicle solutions effectively, and share valuable market insights with management and product teams.
- Achieve and exceed quarterly and annual sales targets while contributing to the overall growth of the Middle East market
Required skills
- +5 years of proven sales experience in IT, Contact Center, SaaS, or related technology markets.
- Bachelor's degree or equivalent experience
- Fluent in both Arabic and English (spoken and written)
- Excellent communication skills and phone manner
- Ability to multi-task, prioritize, and manage time effectively
- Strong presentation and negotiation skills with partners and customers
- Excellent relationship-building skills
- Availability to travel
- To be resident in Qatar, or willingness to relocate to Qatar
What you will find
- An informal environment, where you live in harmony and where we count on you to make it better, because “it'salways a matter of happy people"
- Working with outstanding colleagues, competent and always ready to give a hand
- Innovative working cloud tools, to collaborate everywhere
- The search for a continuous improvement of working methods
- Long-term commitment
You are required to operate during the Qatar working week and timezone (work week from Sunday to Thursday).
Only resumes written in English will be evaluated.