16 Logistics Customer Service Specialist jobs in Houston United States

Meta is seeking an experienced Asset Management Operations Manager to lead and optimize the lifecycle management of physical and IT assets across Meta's global infrastructure and site services operations. In this role, you will drive asset tracking, inventory control, audit execution, and disposition strategies that support Meta's data centers, offices, and technical facilities. You will partner with cross-functional teams including procurement, finance, IT, and facilities to ensure asset data integrity, compliance with internal controls, and operational efficiency across the full asset lifecycle from acquisition through retirement.

Asset Management Operations Manager Responsibilities:

• Collaborate with cross-functional partners including Data Center Site Operations, Sourcing, Accounting, Finance, SOX compliance, Trade Compliance, and Tax to develop and oversee asset management business processes in a global environment
• Execute physical and logical audits of Meta's infrastructure asset base, conducting fieldwork including observations, assessments, and control testing to identify and document findings such as deficiencies and areas for improvement
• Domestic and International Travel is a requirement 25%-30%
• Identify and assess ongoing and emerging risks within asset management operations, developing approaches to resolve technical problems and building short- and long-term roadmaps aligned to business and operational needs
• Develop and maintain audit plans and checklists to ensure comprehensive asset coverage, and present findings with corrective recommendations to stakeholders
• Develop and improve decentralized policies, standards, processes, workflows, and controls to support emerging operational requirements with a focus on accountability, standardization, scale, and efficiency
• Conduct design reviews of proposed automation and process improvements against business goals, operations governance, data integrity, and compliance requirements
• Establish and monitor KPIs to measure asset management process performance and identify continuous improvement opportunities
• Maintain data integrity across multiple asset management and ERP systems, identify root causes of data inconsistencies, and leverage data insights to surface new operational requirements
• Develop process documentation for implementation and rollout of asset management business process improvements
• Support implementation of broader technology solutions and process automation to advance asset lifecycle tracking and inventory reconciliation at scale

Minimum Qualifications:

• 6+ years of experience in asset management, supply chain operations, or technical logistics within large-scale IT or facilities environments
• Experience managing physical and IT asset lifecycles including tagging, tracking, auditing, and disposition processes
• Experience with enterprise asset management or ERP systems such as ServiceNow, Oracle, or SAP for inventory tracking and financial reconciliation
• Experience developing and enforcing inventory control procedures and supporting Sarbanes-Oxley or equivalent compliance requirements
• Experience using data analysis tools to monitor asset inventory metrics, identify discrepancies, and drive operational decisions

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience integrating AI tools or automation into asset tracking and inventory reconciliation workflows to drive measurable efficiency gains
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Familiarity with IT asset disposition standards, including data sanitization, remarketing, and environmentally responsible recycling practices
• Experience managing asset operations across data center or large-scale technical site environments, including third-party logistics or asset management vendor oversight
• IAITAM or ITIL certification, or equivalent professional credential in asset or service management
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

$115,000/year to $163,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.