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JOB DESCRIPTION

Join Chase and help shape the future of international payments. As a Product Manager, you'll lead strategy and execution for cross-border payments, delivering innovative solutions that enhance the customer experience and drive digital transformation. Collaborate with talented colleagues and make a direct impact on how customers move money globally.

As a Product Manager in Connected Commerce on the Cross Border Payments team, you will serve as the strategic and execution lead for cross-border payments strategy and innovation. You will manage product features from conception to implementation, support successful product releases, and lead digital transformation at scale. Your expertise in product delivery, technical execution, and stakeholder engagement will help deliver frictionless, user-centric products in a fast-evolving digital ecosystem.

Job responsibilities

• Lead the cross-border payments customer experience, leveraging innovative solutions such as blockchain technology and digital assets.
• Drive the development and implementation of new international remittance features from ideation to completion.
• Lead large-scale cross-functional workstreams, including teams across Technology, Design, Finance, Legal, Risk, and Operations, in the prioritization and development of product features.
• Conduct product reviews, strategy sessions with leadership, and use data-driven decision-making to influence the product roadmap.
• Drive execution, deployment, and continuous refinement of customer-facing capabilities across digital and non-digital channels.
• Provide input on business metrics, including OKRs, and ensure alignment with customer needs and business goals.
• Manage internal risk and compliance review processes to support launches and maintain a strong control environment.
• External relationship experience with 3rd parties
• Foster a culture of ownership, agility, and controlled risk-taking to achieve results.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience.
• 4+ years of product development experience.
• Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.
• Strong ability to analyze opportunities, build business cases, recommend solutions, and communicate effectively to all levels of management.
• Experience working with Agile methodologies and tools.
• Experience managing an established book of work with complex delivery items.

Preferred qualifications, capabilities, and skills

• Master's degree in product or analytics-related fields.
• Product experience in the payments or financial industry.
• Understanding of blockchain technology and traditional international payment rails.
• Experience leading high-performing product or strategy teams.
• Knowledge of control and compliance frameworks related to payments.

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.