Inbound Call Center Representative
- Riverside, United States
Posted 26 days ago
About the role
Company Information:
Classic Parts of America has been in business over 40 years, offering the finest in reproduction/replacement parts for Chevy and GMC pickup trucks from 1934-2018, as well as First Generation Camaro parts and Second-Generation Nova/Chevelle Parts!!!
Job Description:
We are seeking a friendly and courteous Customer service agent to join our team. Customer service agents represent our company to customers by phone, text, chat and e-mail. We are offering full-time positions with the ability to earn overtime hours. Our phone hours are 9:00am -5:00pm Monday - Friday, and every other Saturday from 9:00am - Noon. Starting Pay is now $16.00 per hour.
Job Duties:
Customer service agents are required to take incoming calls, web-chats and answer e-mails from customers for:
· Placing orders
· Returns
· Order Status
· Part inquiries
· and more
Job Qualifications:
· Professional and pleasant attitude offering quality customer service.
· The ability to use a computer and learn our Order managing software.
· Proficiency with Microsoft word and excel.
· Excellent typing and 10-key skills.
· Ability to multitask in a fast-paced call center environment.
· Problem solving skills.
· Must have reliable transportation.
Job Perks:
· Partial insurance premium paid by employer!
· Up to 1 hour allotted for lunch breaks!
· Optional Dental and vision insurances!
· 401k available after 1 year!
· 401 k matching!
· On-site breakroom, kitchen, and gym!
· Overtime available!
· Located in Riverside, just north of the Downtown area!
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person