3960 Hotel Guest Services Manager jobs near me

Manager, Recreation
(20546)

Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.

Job Summary

The Manager, Recreation of The Meydan Hotel will oversee daily operations across all resort recreational facilities—including pools and fitness center—to ensure exceptional guest service and strict adherence to hotel, health, and safety standards. This role leads team management, recruitment, colleague training, operational administrative tasks, and the development of the hotel’s wellness offerings.

Key Responsibilities

• Direct daily setup, maintenance, and routine inspections of all recreational areas (pools, fitness center, cabanas) to uphold guest service standards, safety protocols, and equipment condition.
• Lead daily briefings, manage team shift and vacation schedules, enforce uniform/grooming standards, and maintain accurate departmental personnel records.
• Partner with HR on recruitment and interviews, conduct onboarding and continuous training programs, and provide ongoing coaching, performance evaluation, and constructive feedback.
• Design and manage the hotel's wellness calendar and launch new seasonal guest wellness experiences.
• Departmental inventory management, supply tracking, and expense control while maintaining proficiency in the Opera PMS system.

Skills, Experience & Educational Requirements

• At least 2 to 3 years experience supervising hospitality, recreation, or resort operations.
• Certified in resort emergency protocols and first aid.
• Strong communication, leadership, and team coaching skills with flexibility in scheduling.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.