116 Guest Service Agent jobs in Houston

Leasing Agent

$20-$23 Hourly

Join a renowned and rapidly growing Property Management Team!

We are a full-service multi-family property management company with over ten years of experience. Our track record of consistently delivering superior quality property management, sound fiscal oversight, and personalized service to our clients and residents is what defines us.

Are you known for your outgoing nature, great communication skills, and ability to be a solid team player? We’ve got a leasing agent role that has your name all over it! This is a client-facing role where you’ll primarily interact with tenants to assist with moves, leases, and answer any questions that come up. You’ll be a mediator between tenants and property managers. Your exceptional follow-through will keep things rolling and ensure that all parties are on the same page

Agents must be well-spoken, mature, self-starters, extremely motivated, very ambitious, aggressive, and have a desire/passion to succeed.

We offer great benefits including:

• Comprehensive training
• Competitive salaries and bonuses
• Paid vacation, sick days, and holidays
• 401(k) plan with a company match
• Medical
• Dental
• Vision
• Employer Paid Basic Life Insurance
• Employee Referral Program
• Employee Awards and Recognition
• Career Advancement Opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES: are listed below and will always include those specifically assigned by the immediate supervisor. The policy and procedure manual provides an in-depth guide to the responsibilities of this position.

• Interview prospective residents and record information to ascertain needs and qualifications. Inputs information into computer.
• Responsible for generating a high volume of leasing deals on a consistent basis by identifying new prospects and cultivating growth.
• Accompany prospective residents to models and vacant apartments and discuss the size and layout of apartments while selling features and amenities of the community.
• Qualify prospective residents; verify applications, credit information, and other qualifications.
• Prepare lease and move-in documentation and related paperwork.
• Collect rental payments and application fees from community residents.
• Promote a positive and proactive approach to resident relations and service.
• Walk and inspect vacancies on a daily basis confirming each apartment’s make-ready status.
• Assist in the planning and hosting of resident events.
• Maintains knowledge of the marketplace through regular competitive property visits and inspections.

REQUIREMENTS

• Proven track record of successful sales
• Up to date with property market status
• MS Office familiarity
• Excellent communication and negotiation skills
• Persuasive marketing and sales skills
• Customer service orientation

CERTIFICATES, LICENSES, REGISTRATIONS

• Compliance Training Certificate (Tax Credit and Set-Aside Communities)
• Fair Housing Compliance Exam

OTHER QUALIFICATIONS

• Ability to read and understand lease agreements and other lease documents
• Professional appearance and demeanor
• Confidentiality
• Works well and is at ease with “strangers.”
• Reliable team player
• Effective listener and communicator
• Effective sales skills
• Available to work weekends and overtime
• Able to take directions from supervisor

• • Accept constructive criticism