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Role : Employee Experience Manager

Al Tamimi & Company are seeking a highly engaging and service-oriented Employee Experience Manager to join our HR team.

The ideal candidate will be an experienced HR professional with a strong background in HR Operations, employee experience, and lifecycle management.

This role is responsible for overseeing and continually enhancing the employee experience across the entire employee journey, from onboarding through to offboarding, ensuring HR processes are delivered efficiently, compliantly, and with a strong focus on service excellence.

Working closely with HR colleagues, and business stakeholders across the firm, the Employee Experience Manager will play a key role in delivering operational excellence across HR processes, maintaining compliance with local employment regulations, driving process improvements, and supporting initiatives that foster employee engagement and a positive workplace culture.

Requirements

• Bachelor's degree in Human Resources or a related field
• 5-10 years of HR experience, with a strong focus on HR Operations, employee experience, onboarding, or lifecycle management
• Arabic language skills are preferred but not essential
• Experience managing onboarding or HR operations within a structured or high-volume environment
• Previous experience within a law firm or professional services environment is preferred
• Knowledge of UAE/GCC labour laws and employment regulations
• CIPD or equivalent HR certification is advantageous
• Experience using Oracle HR systems would be beneficial
• Strong customer service and stakeholder management skills
• Excellent organisational, planning, and coordination abilities
• Strong communication and interpersonal skills
• High attention to detail with a strong compliance mindset
• Ability to manage multiple priorities and work collaboratively across teams
• Strong problem-solving and process improvement capabilities
• Experience managing and developing teams

Duties & Responsibilities

• Lead and manage employee lifecycle processes, ensuring a seamless and consistent employee experience from onboarding through to offboarding
• Oversee end-to-end onboarding processes, from offer acceptance to successful integration into the firm
• Coordinate with HR, IT, Finance, Administration, and other stakeholders to ensure all employee-related requirements are completed in a timely manner
• Manage pre-boarding activities, including contracts, documentation, background checks, visa processing, and employee communications
• Ensure all system access, equipment, and workspace arrangements are completed prior to employee start dates
• Deliver engaging onboarding sessions, induction programmes, and orientation activities
• Act as a trusted point of contact for employees, providing guidance and support throughout key stages of the employee lifecycle
• Work closely with Hiring Managers and business leaders to align onboarding plans and employee experience initiatives
• Partner with HR Business Partners and wider HR teams to ensure a consistent and high-quality employee experience across the firm
• Ensure compliance with local labour laws, company policies, and internal governance requirements
• Maintain accurate employee records and data integrity within HR systems
• Support internal and external audits relating to employee documentation and HR processes
• Continuously review and enhance HR operational processes to improve efficiency, compliance, and employee satisfaction
• Identify and implement best practices and innovative solutions to strengthen the employee experience
• Support employee engagement initiatives and contribute to fostering a positive and inclusive workplace culture

Diversity Equity & Inclusion

Essential to our success as a Professional Organisation is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential, and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.

Al Tamimi & Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

If you are interested in this role, click ‘apply now’ to submit an up-to-date copy of your CV.

Please note that due to the high number of applications received on job postings, only shortlisted candidates will be contacted.

*Applications submitted via recruitment agencies will not be considered.