201 Ecommerce Manager jobs in Dubai

WHAT YOU WILL DO

As an E-Commerce Executive at Perfetti Van Melle Export Middle East & Africa DMCC, you will play a pivotal role in strengthening and expanding the digital sales presence within priority markets. Your primary focus will be to manage and grow strategic e-retail accounts while aligning efforts with the broader ecommerce strategy to achieve and exceed sales targets.

Operating Environment: This role requires dynamic collaboration with both internal teams—including E-commerce, Marketing, and Country Management—and external partners such as distributors and retail customers, across diverse regional markets.

Key Responsibilities:

• Drive the achievement of budgeted and planned sales targets through proactive account management and sales strategy execution.

• Develop and manage comprehensive annual budget plans to support business growth and resource allocation.

• Lead quarterly assortment reviews collaboratively with e-retailers to optimize product offerings and align with market demand.

• Coordinate monthly rolling forecasts with country managers and distributors to maintain robust sales pipelines and inventory management.

• Create tailored customer business plans incorporating joint planning KPIs, fostering strategic partnerships and ensuring mutual success.

• Ensure high SKU availability and maintain service levels, targeting above 85% to maximize customer satisfaction and sales potential.

• Identify and capitalize on emerging eCommerce opportunities to expand market presence and drive incremental growth.

• Implement and enhance customer digital journey experiences to improve engagement, conversion rates, and brand loyalty.

• Continuously analyze market trends, competitor activities, and consumer behavior to refine ecommerce strategies.

• Act as a key liaison between headquarters, country teams, and external partners to ensure alignment, timely communication, and effective execution of ecommerce initiatives.

This role offers a challenging and rewarding environment where your expertise will directly influence the growth and success of Perfetti Van Melle’s ecommerce operations across multiple regions.

OUR PERFECT CANDIDATE

We are looking for a candidate who is passionate, strategic, and results-oriented, with the ability to thrive in a fast-paced, multicultural environment.

Key Attributes and Qualifications:

• Educational Background: Bachelor’s degree in Business, Marketing, E-commerce, or related fields.
• Professional Experience: At least 3 years of proven experience managing ecommerce accounts or similar roles within FMCG or retail sectors.
• Strategic Mindset: Ability to develop and execute detailed sales plans, with strong forecasting skills and budget management experience.
• Stakeholder Management: Excellent communication and interpersonal skills to manage cross-functional teams and external partners effectively across various markets.
• Analytical Skills: Proficient in analyzing sales data, market trends, and consumer behavior to identify growth opportunities and optimize performance.
• Technical Proficiency: Familiarity with ecommerce platforms, digital marketing tools, and CRM systems, with the agility to adapt to new technologies.
• Customer Focus: Strong orientation towards building and maintaining mutually beneficial partnerships, always striving for superior customer experience and satisfaction.
• Language Skills: Proficiency in English is required; additional languages relevant to the region will be an advantage.
• Personal Traits: Self-motivated, adaptable, collaborative, and detail-oriented, with a passion for continuous learning and innovation.
• Inclusivity: Embraces and promotes diversity within teams and interactions, fostering an open and inclusive work culture.

Our perfect candidate brings not only skills and experience but also a proactive attitude toward achieving goals and driving business success in the evolving e-commerce landscape.

WE OFFER

At Perfetti Van Melle Export Middle East & Africa DMCC, we are committed to creating a work environment that nurtures talent, supports personal growth, and celebrates success.

What We Offer:

• Competitive compensation package commensurate with experience and performance.
• Comprehensive benefits including health insurance, wellness programs, and employee assistance resources to support your well-being.
• Opportunities for professional development through training programs, workshops, and career advancement initiatives within an international business group.
• A dynamic and inclusive workplace culture that values diversity, collaboration, and innovation.
• Flexible working arrangements and supportive team environment that respect work-life balance.
• Direct impact on the company’s e-commerce growth strategy with exposure to regional markets and key stakeholders.
• Engagement in cutting-edge ecommerce technologies and strategies that enhance your expertise and career trajectory.
• Recognition programs to celebrate your contributions and achievements.
• A chance to be part of an established global brand known for quality, creativity, and consumer satisfaction.

Joining our team means becoming part of a forward-thinking company where your skills and ideas are valued, and your professional journey is supported every step of the way.