Cab Dispatchers (Experienced)
- Islamabad, Pakistan
Posted 26 days ago
About the role
Hiring experienced Cab Dispatchers who can efficiently coordinate cab services in the US/UK by managing driver assignments, monitoring vehicle locations via GPS/software, and handling customer bookings via phone or apps. Key responsibilities include optimizing routes, ensuring timely pickups, and solving logistical issues under pressure. Able to work in fast-paced, 24/7 environments.
Key Responsibilities
Trip Management: Assigning, scheduling, and dispatching cabs to customers efficiently.
Communication: Acting as the primary point of contact between drivers and customers.
Monitoring: Tracking real-time vehicle locations using GPS and dispatch software.
Problem Solving: Handling complaints, rerouting vehicles due to traffic, and managing emergencies.
Data Entry: Maintaining accurate logs of trips, bookings, and payments.
Required Qualifications & Skills
Experience: Previous experience with dispatching software (e.g., iCabbi- Autocab-Cabtreasure, etc.) and customer service is required.
Geography Knowledge: Familiarity with roads, landmarks, and traffic patterns.
Communication: Strong verbal communication skills for managing driver/client interactions.
Soft Skills: Ability to multitask, stay calm under pressure, and work flexible hours.
What We Offer:
- Market-competitive salary
- Punctuality Bonus
- Bi-annual increment plan
- Learning and development opportunities
- Paid training
- Career growth
Apply here or send your CV to hr@globe-call.com
Contact us on WhatsApp: 0325-1002003
Pay: Rs200.00 - Rs300.00 per hour
Work Location: In person