2 Digital Operations Manager jobs in Masqat

Job Summary: Al Ghafa is seeking a motivated Junior IT & Automation Associate to support the company's digital transformation initiatives. The role is ideal for an early-career professional who is passionate about technology, eager to learn, and committed to developing practical automation and IT solutions that improve productivity and operational efficiency.

Tasks and Responsibilities:

• Execute the company’s strategic IT vision for automation across all departments and sectors, leveraging RPA bots, AI tools, and modern platforms to streamline tasks and improve efficiency.
• Design and implement a secure, user-friendly customer-facing portal that supports document uploads, real-time tracking of service requests, and dashboard visualizations.
• Develop backend systems, including databases and OCR engines, to extract structured data from scanned documents and other inputs as required for automated processing.
• Build or integrate automation bots (e.g., Selenium, Power Automate, UiPath) to perform tasks such as filling out and submitting forms, uploading documents, and completing payments on government portals or other internal/external platforms.
• Automate invoice processing and data entry workflows using AI-powered OCR tools to eliminate manual data entry and improve accuracy in financial operations.
• Develop and deploy AI-based tools and API-driven automations for HR tasks, including overtime tracking, attendance logging, and other administrative functions.
• Integrate UniFi infrastructure (e.g., UDM, NAS, user access tracking) with Microsoft services (e.g., Power BI, Entra ID sync) to create a seamless and scalable digital environment for both employees and customers.
• Document all systems, processes, and configurations, and conduct knowledge transfer sessions to ensure a smooth handover and long-term sustainability of implemented solutions.
• Participate in internal training and mentoring sessions to expand technical skills and industry knowledge.
• Contribute ideas and solutions to enhance efficiency, user experience, and system performance.

Qualifications and Experience:

• Experience: 2–4 years
• Bachelor’s degree in computer science, Information Technology, Software Engineering, or related field.
• Basic understanding of one or more of the following:

1. Microsoft Power Platform (Power Automate, Power Apps, Power BI)
2. Python or JavaScript programming
3. Cloud or AI services (Azure, Google Cloud, or similar)

• Eagerness to learn, explore new technologies, and develop practical IT solutions.
• Strong problem-solving skills, attention to detail, and ability to work collaboratively.
• Positive attitude, adaptability, and a passion for continuous learning.

Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted