1 Customer Engagement Specialist job in Ankara

At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.

If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.

WHY JOIN FOXELLI?

Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don’t take ourselves too seriously.

If you’re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you’ll feel right at home with us - no matter where you are in your career.

THE ROLE

We're looking for an Email Marketing Specialist (Klaviyo) to join our growing team and support the execution and automation of email marketing campaigns across multiple e-commerce brands. In this hands-on role, you'll work with cutting-edge AI tools to drive efficiency, personalization, and results in email marketing, while gaining deep exposure to high-performance e-commerce environments.

This is an ideal role for someone with a solid foundation in email marketing and looking to grow their career by leveraging AI-driven solutions.

RESPONSIBILITIES

• Assist in planning and executing AI-enhanced email marketing campaigns for 1 of our brands using Klaviyo.

• Support the setup of automated workflows, segmentation, and A/B testing to drive engagement and conversions.

• Collaborate with the senior team to implement AI tools for copy generation, audience targeting, and performance optimization.

• Manage and maintain email lists and segmentation to ensure precise targeting and healthy list performance.

• Support reporting and analysis of key campaign metrics to identify areas for improvement.

• Help maintain the email marketing calendar, ensuring timely execution aligned with brand goals and promotional schedules.

• Coordinate with design and content teams to ensure cohesive and engaging campaign output.

• Design and build email templates and campaign layouts aligned with brand guidelines.

SKILLS & EXPERIENCE

• Hands-on email marketing experience, preferably in an e-commerce or digital marketing setting.

• Mandatory experience with Klaviyo, including automation, segmentation, and campaign building.

• Mandatory experience with AI tools used in marketing (e.g., for copywriting, predictive analytics, or personalization).

• Analytical mindset with an eagerness to learn and apply data-driven decision-making.

• Excellent written communication skills with an eye for persuasive, brand-aligned copy.

• Reliable, detail-oriented, and committed to professional growth and delivering results.

• Experience designing email templates and campaign layouts

THE RECRUITMENT PROCESS

• Apply - A simple form that helps us know who’s stepping into our world.

• Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space

• Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together

FIXED SERVICE FEE

Up to €2500 after taxes monthly, depending on yourskills, competencies, and experience.

PERKS & BENEFITS

• Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.

• Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.

• A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.

• Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.

• A budget for your home office setup so you’re comfortable working how you like and where you like.

• Strong company culture and a network of unique individuals that celebrate you.

ELIGIBILITY & LOCATION REQUIREMENTS

This role is 100% remote.

• Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.

• For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours - it keeps collaboration smooth and communication easy.(This doesn’t apply to part-time roles.)

Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.