34 Cooling Customer Engineer Data Center Thermal Technician jobs in Seattle

DESCRIPTION

Do you want to build the backbone of Generative AI cloud at AWS? Do you want to build the future of the cloud for AI training and inference? Want to do industry leading work delivering continuous price performance improvements in the cloud for AI model training for multi billion variable LLMs? Come Join us in designing, delivering and operating AWS cloud offerings that enable high performance and scalability in AI/ML and HPC workloads.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
As a Cloud Hardware Development Engineer on the AWS Generative AI & ML Servers team, you will partner with EC2 to define server architectures based on workload demand and customer requirements. You will translate these architectures into detailed supporting designs and component specifications that enable high-performance AI training and inference at scale.
You will define and drive validation strategies from PCBA bring-up through server and rack integration, ensuring designs meet performance, thermal, mechanical, power, and signal integrity requirements. Working with interdisciplinary teams of component, firmware, test, qualification, and integration engineers, you will lead design and manufacturing partners through development and production.
You will be responsible for triaging hardware issues at both ODM facilities and datacenters, conducting root cause analysis, and implementing corrective actions. After launch, you will oversee the fleet of servers you develop, monitoring quality metrics and ensuring they meet customer requirements while identifying opportunities for continuous improvement.

A day in the life
Your day to day responsibilities will include interfacing with internal customers to understand project requirements and facilitate system development. You will work directly with EC2 teams to align on architecture decisions and translate workload requirements into technical specifications. You will be responsible for learning operational challenges in the existing fleet with the goal of improving customer experience and developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale, driving design reviews, resolving technical issues, and ensuring quality throughout the development lifecycle.

About the team
The team is comprise of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best Accelerated Server fleet possible to our customers.

*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Bachelor's degree in Electrical Engineering, Computer Engineering, or equivalent
• 2+ years of hardware design, development and validation experience for server or compute platforms
• Experience in one or more server technologies: thermal/mechanical design, power delivery, high-speed signal integrity, or accelerator subsystems
• Experience developing functional specifications, design verification plans, and validation test procedures

PREFERRED QUALIFICATIONS

• Master's degree in Electrical Engineering, Computer Engineering, or a related field
• 2+ years of experience working with ODMs through product development and manufacturing lifecycle
• Experience in high-speed bus design, signal integrity, or power delivery for server/compute platforms
• 2+ years experience working with hardware bring-up, debug, or validation of GPU/accelerator platforms
• Familiarity with PCIe topology, NVMe, and accelerator interconnects
• Experience developing and executing test procedures for electrical or mechanical systems
• Experience working in large-scale datacenter or cloud environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Cupertino - 157,300.00 - 212,800.00 USD annually
USA, TX, Austin - 136,000.00 - 184,000.00 USD annually
USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually