Call Center Executive
- Dubai, United Arab Emirates
Posted 26 days ago
About the role
We're Hiring: Outreach Agent (Customer Service) | Dubai, UAE
We're Urgently looking for a motivated Outreach Agent to join our growing team! If you're confident in communicating with people, enjoy building relationships, and are eager to kick-start your career in customer service, we'd love to hear from you.
Location: Dubai, UAE
Experience: Freshers are welcome to apply (Candidates currently based in Dubai are preferred)
Key Responsibilities
- Conduct outbound calls to prospective and existing clients to introduce our services and gather customer feedback.
- Support client onboarding by explaining our services, features, and benefits clearly and professionally.
- Maintain accurate customer records using CRM systems and Microsoft Office applications.
- Deliver exceptional customer service with excellent phone etiquette and communication skills.
- Analyze customer interactions and feedback to help improve outreach strategies.
- Collaborate with team members to enhance customer engagement and overall service quality.
Requirements
- Basic knowledge or experience in customer service, outbound calling, tele sales, sales, or call center operations is an advantage.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities with a customer-focused mindset.
- Fluency in English is required.
- Positive attitude, willingness to learn, and ability to work in a fast-paced environment.
Why Join Us?
- Excellent opportunity for fresh graduates and entry-level candidates.
- Supportive and collaborative work environment.
- Career growth and professional development opportunities.
Work Location: In person