Business Performance Improvement - Supply Chain & Operations (Manufacturing Artificial Intelligence) Manager
- New York, United States
Posted 4 days ago
About the role
JOB REQUISITION
Business Performance Improvement - Supply Chain & Operations (Manufacturing Artificial Intelligence) ManagerLOCATION
NEW YORK CITYADDITIONAL LOCATION(S)
JOB DESCRIPTION
You Belong Here
The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.
At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.
Where We Need You
Protiviti is looking for a Manager to join our growing Supply Chain & Operations team.
What You Can Expect
As a Manager, you’ll partner with our clients to identify and manage complex business problems and provide best-in-class advice and solutions. You'll develop strategies to solve complex business problems using new ways of thinking, and devise solutions to support your clients' needs through using the latest tools and methods. You’ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You’ll foster a network within the business community and serve as an ambassador of Protiviti in the market.
What Will Help You Be Successful
- Genuine interest in production/manufacturing, warehousing and fulfillment, and maintenance/asset reliability operations — and in applying AI as a strategic tool to improve them.
- Comfortable interfacing credibly with CTO, Data, and Digital leadership, translating between operations, technology, and executive audiences.
- Strong project management and team leadership instincts, with a passion for building client relationships and developing others.
- Interest in business development — client proposals and strategies to win new work.
Do Your Talents Include the Following?
- Demonstrated experience with:
- Owning AI use cases end to end — value framing, prioritization, and connecting AI/automation solutions to measurable cost and efficiency outcomes.
- Hands-on Operations Technology experience — data tag analysis, OT data/PLCs, manufacturing AI/ML techniques, and discrete flow simulation modeling.
- Developing data strategies so client data is clean, structured, governed, and accessible for AI/ML use, plus basic-plus architecture knowledge to fit solutions into existing systems.
- Establishing AI governance — auditing/flagging AI risks and embedding human-in-the-loop checkpoints that define which decisions need human review vs. full automation — and communicating AI recommendations in plain language stakeholders and auditors can trust.
- Analyzing manufacturing data to identify trends, inefficiencies, and improvement opportunities (asset utilization, throughput, productivity, quality, waste), and developing dashboards/analytics tailored to plant floor needs.
- Leading client workshops and discovery sessions, and managing multiple process improvement projects end to end, including ROI/financial impact analysis.
- Partnering across production, maintenance, quality, logistics, planning, and procurement to drive continuous improvement.
- Leadership and direct supervisory experience — mentoring, coaching, performance reviews, and review of team deliverables.
- Establishing business relationships and pursuing business development opportunities, including proposals and scoping.
- Evaluating, summarizing, organizing, and interpreting data.
- Establishing and cultivating business relationships and a professional network, including with senior executives.
- Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.
- Ability to translate and communicate issues, risks, or challenges to client personnel, including executives.
- Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching, oversight and review of work, coordination across teams, and understanding how to motivate.
Your Educational and Professional Qualifications
- Bachelor's degree in a relevant field (Engineering, Supply Chain, Operations, or Business); real-world experience is the primary requirement.
- 5+ years in Consulting, Manufacturing, Operations Technology, Manufacturing AI, Digital Twins, or related fields, in professional services or industry (Manager toward the lower end of this range; Senior Manager more experienced).
- Direct exposure to plant floor operations and operations technology; broader exposure to warehousing, logistics, planning, or procurement is a plus.
- Demonstrated ability to use data & AI to solve manufacturing problems and connect solutions to measurable business value.
- Proficiency in AI tools (ChatGPT, Claude, Copilot, NVIDIA, Microsoft Data Foundry or equivalent) and the Microsoft ecosystem (Microsoft 365, Excel, Power BI, Azure/Fabric-based data & AI tooling).
- Solid grasp of manufacturing financials (cost analysis, ROI) and strong communication skills for translating data into insights for plant floor and management audiences.
- Professional certification (CPM, CPSM, CSCP, CPIM, PMP, TPM, Six Sigma/Lean Six Sigma, or similar) strongly preferred.
Our Hybrid Workplace
Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.
Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.
$134,000.00 - $214,000.00Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.
12%The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.
$150,080.00 - $239,680.00Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.
Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf .
Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.
Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.
Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:
The specific accommodation requested to complete the employment application.
The location(s) (city, state) to which you would like to apply.
For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
JOB LOCATION
NY PRO NEW YORK CITY