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Chat Support Executive

We are looking for a Chat Support Executive to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to resolve customer queries efficiently.

Key Responsibilities

• Respond to customer inquiries via chat in a professional and timely manner.
• Resolve customer concerns with empathy, patience, and a solution-oriented approach.

Requirements

• Bachelor's degree.
• Minimum a year of customer service experience (chat support experience preferred).
• Excellent written English with strong grammar, spelling, and punctuation.
• Strong problem-solving, communication, and organizational skills.
• Customer-focused with the ability to work in a fast-paced environment.

Working Hours

• Rotational 9-hour shifts
• 5 working days per week