Optical Sales Associate and Laboratory Technician
- Los Angeles, United States
Posted 25 days ago
About the role
About the Position
Faro Optometry is seeking a motivated, customer-focused Optical Sales Associate to join our team. The ideal candidate is friendly, professional, tech-savvy, and passionate about helping patients find the best eyewear solutions.
Responsibilities
- Assist patients with selecting eyeglass frames, lenses, and optical products.
- Provide exceptional customer service and create a positive patient experience.
- Explain lens options, pricing, promotions, and insurance benefits.
- Process sales transactions accurately and efficiently.
- Use computer systems for scheduling, patient records, inventory, and sales transactions.
- Communicate effectively with patients, team members, and doctors.
- Translate and assist Spanish-speaking patients as needed. *Bilingual is required*
- Maintain an organized and professional optical showroom.
- Learn and follow office procedures and product knowledge.
Requirements
*Previous sales experience required ***(retail, customer service, hospitality, or any sales-related field).
- Fluent in Spanish and English with the ability to translate and communicate clearly with patients.
- Strong computer skills and comfort learning new software and technology.
- Good math skills for pricing, insurance calculations, and sales transactions.
- Excellent communication and interpersonal skills.
- Strong customer service skills and a positive attitude.
- Fast learner with the ability to adapt to new processes and products.
- Reliable, punctual, and detail-oriented.
- Available to work weekends.
- Available to complete training during weekdays.
Preferred Qualifications
- Optical or healthcare experience (preferred but not required). We will provide training.
- Experience working in a fast-paced customer-facing environment.
- Strong problem-solving and organizational skills.
What We Offer
- Comprehensive training.
- Flexible schedule.
- Supportive team environment.
- Opportunity for growth within the practice.
- Competitive compensation based on experience.
Pay: $18.00 - $20.00 per hour
Work Location: In person