Bike Rider Operation Executive
- Dubai, United Arab Emirates
Posted 5 days ago
About the role
What You’ll Do
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are currently seeking a proactive and detail-oriented Operations Executive to join our high-performing Heroes Operations Team. The ideal candidate will play a critical role in overseeing day-to-day rider operations, ensuring smooth execution and operational efficiency. This position demands strong organizational abilities, clear communication, and a hands-on approach to problem-solving in a fast-paced environment.
noon mission: Every door, every day
- Manage day-to-day rider operations and serve as the first point of contact for rider-related queries including COD reconciliation, transfers, and attendance.
- Coordinate closely with hub teams to ensure smooth communication and execution of rider deployments and shift allocations.
- Review and verify rider rosters in consultation with the respective hub teams to ensure accuracy and operational readiness.
- Monitor rider attendance and ensure timely reporting and escalation of discrepancies.
- Support inter-hub rider transfers and ensure all documentation and updates are accurately maintained.
- Maintain clear and up-to-date operational records in compliance with company policies.
- Liaise with internal teams (HR, payroll, transport, etc.) to support rider needs and address operational dependencies.
- Proactively contributes to continuous improvement initiatives for enhancing rider engagement, productivity, and operational efficiency.
What you’ll need?
- Bachelor's Degree in Human Resources Management, or comparable field
- Able to use Microsoft Office & google sheets efficiently
- Exceptional verbal, written, and visual communication skills with confidence and presenting to sizable groups
- Ability to speak other languages and basic understanding of local languages and dialects is an advantage.
- Driven and ability to work independently with high proactivity in a dynamic environment.
- Ability to contribute and work effectively in a team.
- Flexible and able to embrace and respond to change effectively.
- Sense of urgency.
- Loyalty, high integrity and ability to keep confidentiality.
- Minimum 3 years rider operations / fleet operations
- Ability to thrive in a fast-paced environment
Who will excel?
● We’re looking for people with high standards, who understand that hard work matters.
● You need to be relentlessly resourceful and operate with a deep bias for action.
● We need people with the courage to be fiercely original.
noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Job Type: Full-time
Pay: AED4,500.00 per month
Experience:
- Bike Rider Operation: 3 years (Required)
Language:
- English & Hindi (Required)
Location:
- Dubai (Required)
Work Location: In person