Assistant Manager Training - Retail
- Dubai, United Arab Emirates
Posted 5 days ago
About the role
Job Summary
Our client, a leading luxury retail group, is looking for an Assistant Manager – Training to support the development and delivery of impactful learning initiatives across its retail operations. This role is ideal for a training professional with a passion for developing talent, enhancing customer experience, and driving operational excellence through effective learning programs.
Key Responsibilities
Design and deliver onboarding, induction, and retail training programs.
Facilitate product knowledge, sales, customer service, and operational training.
Identify training needs and develop learning solutions to address performance gaps.
Coordinate training calendars and collaborate with store and business leaders.
Evaluate training effectiveness and implement continuous improvement initiatives.
Support leadership development and succession planning programs.
Maintain training records, reports, and learning compliance.
Requirements
Bachelor's degree in Human Resources, Business Administration, Learning & Development, or a related field.
3–6 years of experience in Learning & Development, Retail Training, or Talent Development.
Experience within luxury retail, fashion, lifestyle, hospitality, or consumer goods is highly preferred.
Strong facilitation, presentation, and stakeholder management skills.
Excellent communication skills in English; Arabic is an advantage.
Proficiency in Microsoft Office; experience with Learning Management Systems (LMS) is a plus.