Peer Case Manager - E6 DTLA Office
- Los Angeles, United States
Posted 24 days ago
About the role
Role: Peer Case Manager
Program: 1501-County E6 SPA 4
Department: Outreach
Location: E6 DTLA Office - 1625 W. Olympic Blvd., Suite 603, Los Angeles, CA 90015
Status: Full-Time/Non-Exempt (Hourly)/Non-Management
Schedule: Monday-Friday, 8:00am-4:30pm
Setting: 100% Onsite
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
Openings: 1
Summary:
With the support and in partnership with the E6 team, the E6 Peer Case Manager will support the E6 team successfully engage with people currently living on the streets, for the purpose of getting them matched to permanent, affordable housing. Peer Case Managers will walk the streets of Metro LA (Service Area 4) in teams to identify, engage and assist in housing homeless residents. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
Essential Duties and Responsibilities:
1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Program: 1501-County E6 SPA 4
Department: Outreach
Location: E6 DTLA Office - 1625 W. Olympic Blvd., Suite 603, Los Angeles, CA 90015
Status: Full-Time/Non-Exempt (Hourly)/Non-Management
Schedule: Monday-Friday, 8:00am-4:30pm
Setting: 100% Onsite
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
Openings: 1
Summary:
With the support and in partnership with the E6 team, the E6 Peer Case Manager will support the E6 team successfully engage with people currently living on the streets, for the purpose of getting them matched to permanent, affordable housing. Peer Case Managers will walk the streets of Metro LA (Service Area 4) in teams to identify, engage and assist in housing homeless residents. These teams are part of a new large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). This is a LA County approved strategy to combat homelessness. The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
Essential Duties and Responsibilities:
- Conducting outreach to people experiencing homelessness living in Metro LA (Service Area 4)
- Assessing the housing needs of people living on the street
- Assisting clients in the process of getting affordable housing
- Advocating on behalf of client’s needs
- Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards
- Attending team meetings and program-wide meetings daily
- Providing support to nurses and social workers on the team with their client needs
- Accompanying clients to appointments
- Providing resource and referral information to clients
- Maintain appropriate boundaries at all times
- Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record preferred
- An eagerness to provide top-notch quality services to individuals experiencing homelessness.
- Lived experience with homelessness, incarceration, or substance use.
- An understanding of and familiarity with homeless services and affordable housing in LA county
- Experience in the fields of social work, public health or other types of outreach
- Training in harm reduction, “housing first” principles and street-based outreach preferred
- High School diploma or GED
- Peer Counselor Training
- Field (may need to travel) and indoor office environment.
- Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
- On occasion walk or drive to different local sites
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold, heat, dust, noise and odor
- May need to bend, stoop, twist and sit throughout the day
1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates