7 وظائف Tamheer Program Customer Service Programs Specialist في Jeddah

We have an opportunity for a Product Specialist to support our growing business in our Emergency Medicine (EM) Division to provide product training and sales support to distribution partners primarily in Saudi Arabia and potentially in other Middle Eastern countries. This role will report to the Country Sales Manager Saudi Arabia, based in Riyadh.

As a member of the Vascular and Emergency Medicine (VEM) Business Unit, this essential commercial position will have a high degree of autonomy and responsibility to help deliver the revenue growth expectations through more in-depth product utilization and customer adoption through consistent product training and sales support primarily to our distribution partners but also to customers.

KEY RESPONSIBILITIES

The Product Specialist – Emergency Medicine (EM) will be pivotal in developing the Emergency Medicine (EM) business by acquiring knowledge and expertise. The role will provide support to the sales operation of our distributors and support customers daily with product training, providing technical expertise through product presentations, demonstration, and support, both virtually and in-person.

Working closely with colleagues from Sales, Marketing and Clinical Medical Affairs, the job holder will conduct regular product trainings and facilitate the identification of opportunities for clinical and medical education in collaboration with their respective CMA referral for key customers. This with the aim to drive the growth through more in-depth product utilization, building confidence of the operator through everyday use and using the latest supporting materials to ensure the customer understands the product and its benefit both to clinical practice and patient.

The role will be deeply involved in driving the execution of the associated commercial tactical plans needed to increase awareness and uptake of Teleflex EM products across the country (region). You will be working alongside the Country Sales Manager to target key accounts in close collaboration with our local distributors, maximize operational efficiency, implement business strategy, attend key customer meetings and conferences and liaise with and develop a Key Opinion Leader network.

While the role will initially be a supporting role, as the customer base grows in key accounts and expertise is attained in the product range, the position will take on further responsibility for developing new accounts in all the Saudi territory.

ESSENTIAL SKILLS / EXPERIENCE

This role would ideally suit an experienced Product Specialist with proven experience of selling / supporting medical devices in surgery, but other relevant experience such as EM equipment would be considered.

You will be educated to at least a degree level in a life-sciences / engineering or business-related subject.

You should be a strong team player, have a strong work ethic, and a can-do attitude.

BEHAVIOURS & VALUES

• Approachable and enthusiastic.

• Flexible and adaptable.

• Able to work on own initiative and as a team player.

• Good organizational skills with cultural awareness and sensitivity.

• Good judgment and problem-solving ability & is capable of understanding the impact of decision making on both Teleflex Medical and their customers.

• A positive attitude and healthy ambition.

Teleflex has key Core Values which we strive to adhere by:

Entrepreneurial Spirit

• Be creative, take risks and use initiative.

• Initiate change and innovation.

• Take ownership and be accountable.

Building Trust

• Be sincere and authentic.

• Inform, ask and listen.

• Be supportive and reliable.

Make It Fun

• Be collaborative and friendly.

• Show appreciation..

• Make your work place a better place.

Applicants must have the legal right to work in the Kingdom of Saudi Arabia at the time of application. This includes holding valid residency and work authorisation documentation, or being a Saudi national eligible for employment under applicable law.

In accordance with the Kingdom's Nitaqat programme and Ministry of Human Resources and Social Development requirements, Teleflex is committed to the employment and professional development of Saudi nationals. Priority consideration will be given to qualified Saudi national candidates as part of our commitment to supporting the Kingdom's nationalisation objectives. Teleflex actively encourages applications from Saudi nationals for this position.