Waiters/Waitresses

SCOPE OF JOB

The main purpose of this role is to provide excellent services and maximize guest satisfaction, by ensuring that Company standards and targets are achieved.

Reports To

Restaurant Manager and/or Manager on Duty

Main Responsibilities

• Greet and welcome customers
• Present menus and provide detailed information (F&B menu knowledge)
• Prepare tables by setting up linen, silverware. Glasses
• Offer menu recommendations and daily specials
• Use every upselling opportunity as per standards
• Take accurate F&B orders using POS, Handhelds or order slips
• Serve Food & Drinks
• Maintain clean & tidy dining area and equipment
• Deliver & collect bill payments
• Carry dirty equipment to the kitchen pot wash
• Follow all relevant Health & Safety Protocols & Policies
• Attend job specific trainings
• Attend team communication meetings
  
  

• Excellent Customer Skills
• Good organizational and communication skills
• F&B basic knowledge
• Excellent knowledge for English & Greek language
  
  

• Approachable and Social
• Team Player
• Ability to work under pressure
• Attention to detail
• Critical Thinking
• Team Spirit
• Flexibility
  
  

• At least 1 year of previous experience in F&B operations in similar position
• Hands on experience with POS, Handheld systems
  
  

• Competitive salary based on experience and qualifications
• Accommodation offered upon request
• Paid annual leaves
• 5 days per week working schedule
• Free meal while on duty
• Up to 15% discount on company brands (Columbia Beach, Columbia Pier, Columbia Sun, Columbia Confectionery, Columbia Steak House, Henry's by Columbia, Columbia Burgers +More, 7Seas, La Boca, Marzano, Pizza Express, Pokeloha, Columbia Beach Resort and House & Garden)
• Training and development opportunities
• Career advancement opportunities