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Crown of Glory

Virtual assistants

  • Full time
  • Remote
  • Milwaukee, Wisconsin, United States
  • 18 - 29 USD / hour

Posted 26 days ago

Job requirements

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Employment type
Full time
Company location
United States
Salary
18 - 29 USD / hour
Commission
Offered
Stocks
Offered

About the role

Virtual Assistant

Job Overview

Crown of Glory is seeking a dedicated and highly organised Virtual Assistant to join our team. Established in 2020, Crown of Glory is a growing brand specialising in natural curly hair and body products. We are passionate about empowering our community through easy-to-follow YouTube tutorials that teach our customers how to create and use their own products for healthier hair and skin. As a Virtual Assistant, you will provide comprehensive administrative, customer service, and operational support, playing a crucial role in the smooth running of our business and contributing to our continued success.

Job Title:Virtual Assistant
Location:Milwaukee, Wisconsin, United States
Employment Type:Full-Time
Salary:$18 - $29 USD per hour

Responsibilities

  • Provide high-level administrative support, including managing calendars, organising digital files, and handling correspondence.
  • Manage customer service enquiries via email and social media platforms, providing timely, professional, and helpful responses.
  • Assist with the management of our social media channels, including scheduling posts, monitoring engagement, and interacting with our community.
  • Support our e-commerce operations by assisting with order processing, inventory updates, and managing product listings.
  • Help prepare and organise content for our YouTube channel and other digital platforms, such as drafting descriptions and researching keywords.
  • Perform data entry, maintain accurate records, and generate reports as required.
  • Carry out general research and other administrative tasks to support the team.

Qualifications

  • Proven experience working as a Virtual Assistant or in a similar administrative capacity.
  • Exceptional written and verbal communication skills with a keen eye for detail.
  • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively and work independently.
  • Proficient in Microsoft Office Suite, Google Workspace, and major social media platforms.
  • Familiarity with e-commerce platforms and customer relationship management (CRM) systems is highly advantageous.
  • A proactive and resourceful problem-solver with a positive attitude.
  • A genuine interest in the natural hair and body care industry is desirable but not essential.

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