Support Lead
- Not specified
Posted 2 months ago
About the role
Support Lead
Chicago, Illinois
Job Summary
Support lab functions such as: Mobility Lab Portal, Tier 1 Triage/Troubleshooting, Reports, Change Management, Build Management, Preload sheet audit and creation, Health checks, Anomaly Detection.
Key Responsibilities
- Maintain, troubleshoot and provide essential support for Nokia CFX-5000 communication suite (vCSCF, vStateDB, CMRepo) in AIC (AT&T Integrated Cloud) in the Warrenville lab environment.
- Implement configuration updates resulting from GSAT audits on CFX-5000 in AIC.
- Create and manage MOPs for delivery on CFX-5000 in AIC.
- Maintain and update security tools on CFX-5000 in AIC.
- Develop commands in order to perform system test (Test Management and Tracking System) on CFX-5000 in Cloudband.
Skill Requirements
Knowledge of Cloudband and Nokia's Cloud Native Communication Suite (CNCS).
Knowledge of Linux, Kubernetes and shell scripting.
Maximum Salary (US): 112000
Minimum Salary (US): 73000