Operational Team Leader
- Not specified
Posted 26 days ago
About the role
Date: Jul 23, 2026
Location: QA
Company: Facilities Management and Maintenance
Main Purpose
An Operational Team Leader will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.
Accountabilities
Supervise and coordinate the activities of custodial staff to ensure the highest standards of cleanliness and client satisfaction.
Train, mentor, and motivate custodial team members, guiding proper cleaning techniques and safety procedures.
Inspect public areas, and back-of-house areas regularly to ensure compliance with cleanliness standards and address any deficiencies promptly.
Assist in the development and implementation of cleaning schedules.
Ability to lead a team of 30-50 cleaning operatives.
Advanced technical knowledge (strip & seal of floors, floor restoration, advanced chemical knowledge, knowledge of different types of cleaning equipment and machines)
Operational
Qualification
Diploma or Associate Degree or equivalent in Business Management / Hotel & Restaurant Management / Housekeeping / Building Maintenance
Previous experience in Housekeeping or Cleaning in Facilities Management or related field, with at least 2 years in a team leading / supervisory role
BICSc / FIGR / ISSA (preferred)
Location: QA
Company: Facilities Management and Maintenance
Main Purpose
An Operational Team Leader will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.
Accountabilities
Supervise and coordinate the activities of custodial staff to ensure the highest standards of cleanliness and client satisfaction.
Train, mentor, and motivate custodial team members, guiding proper cleaning techniques and safety procedures.
Inspect public areas, and back-of-house areas regularly to ensure compliance with cleanliness standards and address any deficiencies promptly.
Assist in the development and implementation of cleaning schedules.
Ability to lead a team of 30-50 cleaning operatives.
Advanced technical knowledge (strip & seal of floors, floor restoration, advanced chemical knowledge, knowledge of different types of cleaning equipment and machines)
Operational
Qualification
Diploma or Associate Degree or equivalent in Business Management / Hotel & Restaurant Management / Housekeeping / Building Maintenance
Previous experience in Housekeeping or Cleaning in Facilities Management or related field, with at least 2 years in a team leading / supervisory role
BICSc / FIGR / ISSA (preferred)