Medical Office Receptionist

About Us
We are a friendly, patient-focused pediatric office dedicated to providing compassionate, high-quality care to children and families in our community. We are looking for a dependable, organized, and welcoming Front Desk Receptionist to join our team full-time.

Position Summary
The Pediatric Receptionist serves as the first point of contact for patients and families. This role is responsible for creating a positive experience by providing excellent customer service, managing front desk operations, and supporting the clinical team with administrative tasks.

Responsibilities

• Greet patients and families in a warm and professional manner
• Answer incoming phone calls and respond to patient inquiries
• Schedule, confirm, and reschedule appointments
• Check patients in and out efficiently
• Verify insurance information and collect copays
• Maintain accurate patient records in the electronic medical record system
• Handle forms, e-fax, and medical records requests
• Keep the reception area clean, organized, and welcoming
• Assist providers and staff with administrative duties as needed

Qualifications

• Previous medical office or receptionist experience preferred
• Pediatric office experience is a plus
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Basic computer and typing skills
• Professional, dependable, and team-oriented attitude

Schedule

• Full-time
• Monday–Friday

Benefits

• Paid time off
• Health insurance options

If you enjoy working with children and families and want to be part of a caring healthcare team, we would love to hear from you.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Work Location: In person