Hotel Front Desk Clerk-Full-Time(Bettendorf)

Job Description

The Hotel Front Desk Clerk is the point of contact in the Hotel for guests. They are responsible for check-ins, check outs, reservations, payments and all guest inquiries.

Responsibilities

• Outstanding customer service skills
• Ability to manage various tasks simultaneously.
• Process all incoming and outgoing reservations.
• Maintain accurate records of room occupancy.
• Issue player’s cards, comps and tickets to events.
• Other duties as assigned.
  
  

• Strong verbal and written communication skills.
• Strong attention to detail is necessary.
• Must be able to operate office equipment and programs.
• Perform under pressure in an interruptive environment.
• High School Degree or GED equivalent preferred.
  
  

• Ability to stand for long periods of time.
• Frequent pushing, pulling, bending and walking.
• May be subject to smoking environment, moderate noise and bright lights